Program Assistant

About Treobytes:

Treobytes is a San Diego-based 501(c)(3) nonprofit STEM education organization focused on “Re-Engineering Education.” For 12 years, Treobytes has delivered hands-on, industry-based learning to 45,000+ students across 35+ school sites in San Diego and Riverside Counties, using a near-peer college facilitator model in partnership with CSUSM, UCSD, Palomar, Mesa, MiraCosta, and SDCCD. Our work is personally rewarding, collaborative, and fast-moving - we take our mission seriously and have a lot of fun doing it.

Role Description

The Program Assistant works directly with the Assistant Directors to execute programs and maintain a high level of integrity and operational excellence.

The Program Assistant is a program lead role with the primary responsibility of supporting current and new Treobytes programs in North County through the life cycle of each program. Responsibilities include developing and maintaining administrative and fulfillment systems, executing programs, reporting program data, and supporting training and program staff. This role faces customers, school partners, and staff requiring a high level of operational execution and oversight.

Responsibilities

Program Administration

• Act as a role model for the team, demonstrating professionalism, proactivity, integrity, and a strong work ethic
• Excellent organizational and time management skills, with the ability to prioritize tasks and work under pressure to meet deadlines.
• Work independently with minimal supervision on program sites and in Google Drive to organize files, build and manage program documentation systems, and complete program administration tasks, updating Assistant Directors on assigned programs and deliverables.
• Submit ticket requests for marketing, fulfillment, and manufacturing needs
• Assign tasks to facilitators, interns, and education volunteers in assigned programs
• In coordination with Assistant Directors, set and track program timelines and progress so program tracking stays current and on schedule
• Communicate clear written and verbal instructions to team members and program facilitators
• Serve as a point of contact for program facilitators and on-site staff, working with management to address and resolve concerns, conflicts, or issues
• Represent Treobytes at tables, community events, and corporate partner events for relevant programming
• Other program-related tasks as assigned by the Assistant Directors

Partner & Family Communication

• Serve as the day-to-day point of contact for school site coordinators, front office staff, and partner site leads
• Coordinate site logistics such as room access, schedules, and student rosters with partner sites
• Prepare and send family communications such as program notices, reminders, and permission forms as needed

Staff Supervision & Development

• With direction from Assistant Directors, train, mentor, and supervise facilitators, interns, and education volunteers before and during programming
• Conduct regular classroom observations using a standard rubric and provide written feedback to facilitators
• Track facilitator development and share progress with Assistant Directors

Program Instruction

• Fill teaching roles as a lead or assistant instructor when staffing gaps arise

• Prepare for instructional sessions when teaching and organize materials in coordination with fulfillment

• Support classroom management, positive behavior management, and student engagement during hands-on activities

• Foster inclusive, engaging, and culturally responsive learning environments for diverse audiences

Curriculum & Session Planning

• Review program curriculum for accuracy, pacing, and grade-level fit
• Complete lesson plans and curriculum timeline overviews for assigned programs
• Review lesson plans and session plans with program facilitators before delivery
• Contribute to end-of-program debriefs and recommend improvements to curriculum and operations

Data, Reporting & Evaluation

• Track student attendance and participation in line with partner and funder requirements (e.g., ELO-P)
• Administer student, family, and partner surveys and organize the results
• Collect student work samples, photos (with consent), and quotes to support funder reports, district reports, and marketing
• Keep program records accurate, complete, and organized for audits and reporting

Fulfillment & Inventory

• Start of program: in coordination with Assistant Directors, prepare the Bill of Materials and verify kits and materials for each site
• Mid-program: track material usage and restock sites as neededEnd of program: collect, inventory, and return materials, and report damaged or missing items to fulfillment
• Track stock levels for assigned programs with manual counts or inventory softwareIdentify supply and delivery problems and find appropriate solutions
• Prepare inventory for delivery and deliver to sites and staff as needed

Health, Safety & Compliance

• Enforce makerspace and classroom safety procedures, including safe use of 3D printers, laptops, soldering equipment, Treobytes projects, and hand toolsFollow student supervision, sign-out, and release procedures at all program sites
• Document and report incidents, injuries, and behavior concerns according to Treobytes and partner-site protocols
• Complete required onboarding and compliance training and any scheduled refreshers

Training & Professional Development

• Complete and lead internal training on curriculum platforms and tools (e.g., TinkerCAD, OnShape, SoundTrap, Arduino IDE) and makerspace and 3D printing equipment
• Participate in cross-training with fellow staff on program documentation and organizational systems

Qualifications

Required Qualifications

• Bachelor’s degree in a STEM subject or equivalent experience1–2 years of professional experience in a corporate, nonprofit, or customer service environment OR 1–2 years of teaching, tutoring, camp counseling, or after-school program experience, or equivalent experience
• Experience writing lesson plans or instructional materials
• Knowledge of youth development and positive behavior management for students in grades K–8Proficiency with Google Workspace, including Drive, Docs, Sheets, and Slides
• Strong interpersonal and communication skillsGood judgment and decision-making ability while multitasking
• Ability to communicate concerns, feedback, and information effectively and tactfully, both verbally and in writing, to families, staff, school partners, and administration
• Valid California driver’s license, reliable transportation, and current auto insurance

Conditions of Employment

• Successful LiveScan fingerprint background clearanceTB clearance
• Current CPR and First Aid certification, or completion within 30 days of hire
• Completion of Mandated Reporter Training (AB 1432) and other required safety training

Preferred Qualifications

• Bilingual (Spanish/English)
• Proficiency with at least two of the following: Arduino, Raspberry Pi, microcontrollers, CAD programs (TinkerCAD, OnShape), SoundTrap, 3D printers, or mechanical kits. Training is provided on Treobytes platforms.
• Experience supervising, training, or coordinating staff or volunteers
• Experience with ELO-P, STEM programs, or other publicly funded expanded learning programs
• Experience with inventory management or ticketing systems
• Experience working with edtech startups or youth-serving organizations

Work Hours

• Standard work hours for nonexempt employees apply.

Onboarding and Training:

• Employees will be required to complete regular training (online/in person) as it applies to the position. This also applies to the onboarding process.

Compensation and Perks

• We are committed to competitively compensating staff. Compensation begins at a base salary range of $54,000–$62,000 depending on experience. All full-time employees are eligible to enroll in company Medical, Dental, and Vision benefits. Additionally, full-time employees accrue up to 1 week of paid vacation and 1 week of California Sick Time beginning after the first 90 days of employment.

All offers of employment at Treobytes are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary.

Physical Demands

This position requires frequent standing, walking, and the ability to lift up to 50 pounds. Work environments include classrooms, makerspaces, partner school sites, and outdoor settings. Travel between Treobytes headquarters, training sites in North County, and program sites is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to perform the essential functions.

• Ability to lift and carry up to 50 lbs (e.g., material kits, equipment bins, 3D printers)
• Dexterity of hands and fingers to operate office equipment, reaching overhead, above the shoulders and horizontally, bending and twisting at the waist, seeing to review and analyze reports and documents
• Ability to load, transport, and set up materials at multiple program sites
• Ability to stand, walk, bend, and move throughout active classroom and event settings for extended periods
• Seeing, hearing, and speaking, both nearby and at a distance
• May be exposed to outdoor elements including noise and weather
• Occasional cleaning (vacuuming, wiping down equipment, etc.)
• Other physical duties, as needed

Equal Opportunity Employer

Treobytes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.