Program Assistant Internship (Shanghai, China)

Program Assistant (Internship)

• Contract Type: Full Time, Temporary, Fixed Term
• Salary: RMB55/hour
• Benefits:Enjoy flexible work arrangements and an appreciation for work/life balance.
• Location: Shanghai, China
• Reports to:Director for China Programs

Position Overview

Are you passionate about supporting students through transformative international experiences? Do you thrive in dynamic, intercultural environments? Join IFSA as a Program Assistant in China and help shape meaningful study abroad journeys for U.S. undergraduate students.

This internship offers an exciting opportunity to explore the field of international education while developing essential skills in program coordination, cross-cultural communication, and student engagement. As a member of our team, you’ll work closely with local and global professionals to provide supports in program delivery, student advising, and cultural engagement. You’ll sharpen your language and communication skills, expand your professional toolkit, and gain behind-the-scenes insight into global program design. Ideal for students who are curious, collaborative, and ready to make a meaningful impact.

IFSA (Institute for Study Abroad), a US-based nonprofit organization, creates global learning environments to help students gather the critical perspectives, knowledge, and skills essential for future success. With innovative programming and world-class support, IFSA delivers future-focused study abroad options in 17 countries and 48 cities around the globe. Our commitments to inclusive excellence, intercultural agility, individualized learning and enduring impact are present in every aspect of our programs.

Learn more about IFSA at https://www.ifsa-butler.org/

In this position, your responsibilities would include:

• Support student integration and well-being through regular check-ins, appreciative advising and responding to student’s needs timely.

• Assist with planning and delivering extra-curricular activities, excursions, and orientation events and newsletter.

• Contribute to academic processes such as course registration and learning plan consultations.

• Maintain accurate student records and assist with administrative tasks in Salesforce.

• Participate in emergency response protocols and student incident management (no emergency phone duties required).

• Coordinate housing arrangements before and throughout the semester.

Requirements, Work Experience and Education

• A current university student
• Strong English language proficiency, overseas experience preferred .
• Experience in study abroad or life overseas
• Strong organizational and communication skills.
• Enthusiasm for IFSA’s mission and commitment to inclusive excellence.
• Ability to work independently, manage time effectively, and adapt to changing priorities.
• Ability to engage with and support students with diverse background and experiences.
• General knowledge of university system and student life
• Legal right to work in China.

We know there are great candidates who won’t check all of these boxes, and we also know you might bring important perspectives, experiences and skills that we haven’t considered. If this describes you, please don’t hesitate to apply and tell us about yourself.

Why Join IFSA?

• Be part of a global team committed to inclusive, impactful education.

• Opportunity to contribute to students’ academic and intercultural growth.

• Flexible work arrangements and a supportive, mission-driven culture.

Physical and Work Environment

• Working on a computer, placing phone/video calls.
• Required to navigate and travel around the city and for excursions, potentially outdoors in the heat or cold.
• Occasional travel around the local city and to attend orientation is required.
• Occasional physical activities such as arranging chairs/tables in conference room settings.

To Apply

To apply, please submit both a cover letter and a CV for this position via IFSA’s career page: https://www.ifsa-butler.org/connect-with-us/ifsa-job-openings/

In your cover letter, tell us why this role excites you and how your experience aligns with IFSA’s mission and commitments.

Review of applications will begin immediately, and the position will remain open until filled.

IFSA is an equal opportunity employer. We welcome applicants of all backgrounds, identities, and lived experiences.