Program Assistant ll

Overall Scope of Responsibilities: Under close supervision, the TAY Programs Assistant II supports program managers and counseling staff in ensuring the provision of quality and cost-effective services. Responsibilities include data entry, administrative, and clerical duties with a commitment to client dignity and respect. This position is scheduled to work 32 hours per week (Monday through Thursday).

Required Job Standards:

1. Presence & Participation
2. Flexibility & Responsiveness
3. Accuracy & Time Management
4. Cultural Literacy

Administrative Duties:

1. Office Systems
2. Data Input/Documentation
3. Customer Service
4. General Administration

Additional Duties:

1. Create client files and program binders
2. Purchase, log, and dispense bus passes
3. Data entry of billing and program statistics
4. Petty cash, purchase orders, and deposit reconciliation
5. Fax, scan, and copy documents
6. Typing documents, spreadsheets, meeting notes, Power Point presentations
7. Assist with event planning and outreach
8. Monitor and order office supply stock
9. Order, distribute, and track gift cards and receipts
10. Perform work-related errands
11. Distribute and collect data for CalYouth survey
12. Maintain front desk entry procedures for the resource center
13. Provide reception to clients, community partners, and donors

Physical Requirements:

1. Stooping, kneeling, crouching, and/or crawling
2. Ability to lift or exert a force of up to 20 pounds
3. Repetitive use of computer keyboard, mouse, and extended time viewing a monitor

Driving Requirements: Occasionally driving agency vehicle without clients

Bilingual Stipend: Basic Verbal Proficiency in English/Spanish preferred

Wages & Benefits:

We prioritize the well-being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. We offer full-time employees medical and dental insurance plan that ensures peace of mind for themselves and their families. We go beyond traditional care by also offering our employees acupuncture and chiropractic, embracing a holistic approach to health that aligns with our values of care and compassion.

Our team’s future matters just as much as the present. That’s why we offer a 403(b) retirement plan, providing a foundation for a secure retirement. We also recognize the need for work-life balance, so Encompass offers a competitive package of 11 vacation days, 15 additional paid holidays, and 12 sick days. These benefits are thoughtfully pro-rated for part-time positions, affirming our commitment to fairness and flexibility.

About Us:

At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, behavioral health, housing and more. Every day through these services we work to make health, education and housing more equitable for all people in Santa Cruz County. For more than 50 years our work has touched generations by helping people have access to education, rebuild relationships, restore their health and regain dignity.