Program Assistant, Senior (Specialized Recreation)

Position Description

Work. Serve. Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve.

A nationally accredited team of passionate professionals devoted to building better lives and a better community through the power of parks and recreation. Our talented team at Durham Parks and Recreation is devoted to community service and provides a diverse range of programs, services, opportunities, and experiences while being united through our core pillars of creating equitable economic impacts; advancing conservation; rejuvenating health and wellness; enhancing quality of life and sustaining social equity.

Hourly Rate: $20.06 - $22.11

Work Times/Days: Shifts vary, Monday – Friday between 9:00 am-9:00 pm, Saturdays between 8:30 am- 2:00 pm

This position presents an opportunity to further develop your expertise in supporting individuals with disabilities, cultivating community partnerships, and overseeing volunteer groups. Our Specialized Recreation unit offers programming that is accessible to participants of all ability levels, supported by staff who excel at creating environments that are welcoming, accommodating, and engaging. We are seeking a program leader and organizer to join this team, providing direct participant engagement and facilitating effective collaboration with our community partners.

Incumbent must be available to work varying hours, including evenings and weekends.

When assigned to the Culture and Community unit of Parks and Recreation, incumbent will assist with improving engagement and service for our Latino community.

Duties/Responsibilities

• Monitors and supervises various recreational activities in multiple spaces simultaneously.
• Develops and implements programs for diverse groups, determines demographics and objectives, and sets the time and date the program will be offered.
• Researches and gathers resources for programs, maintains inventory, and orders supplies.
• Oversees facility operations and maintenance, opens, and closes the facility, and supervises field rentals.
• Ensures participants and patrons have an exemplary customer service experience by addressing questions, answering phone calls, and assisting with requests.
• Becomes well-versed in department structure and offerings to give accurate and correct information for any inquiry and direct patrons to appropriate staff members.
• Enters data such as user information and program registrations into the Active.net recreation software system.
• Maintains division records, prepares contracts, vendor forms, time sheets, attendance reports, calendars, and may assist in developing and proposing operating budgets.
• Prepares a daily cash report, obtains needed staff signatures, and prepares collected funds for deposit.
• Performs safety and security inspections and submits necessary work order requests to supervisor.
• Completes accident and incident reports for staff and participants.
• Collaborates with law enforcement to promote safety and security in the facility, determines when to conduct drills and initiates lockdown procedures as needed.
• Conducts assigned surveys for program evaluation.

Positions assigned to the Culture and Community unit of Parks and Recreation will also be responsible

for translation of written and oral communications (English to Spanish and Spanish to English).

Knowledge Of

• Group recreational planning.
• Philosophy and objectives of group recreation and physical education.
• Community awareness and dynamics.
• Gang awareness.
• Relevant technology and office machines.
• Best practices for handling money.

Skill In

• Interacting positively with the public.
• Communicating effectively with varied age groups including teens and seniors.
• Planning and coordinating recreational activities and events.
• Behavior management and conflict resolution.
• Organization and facility management.
• Participating in community outreach.
• Exercising initiative and good judgment.
• Report writing and record keeping.
• Cash handling.

Minimum Qualifications & Experience

• High School diploma or equivalency (GED, HISet, TASC).
• Two (2) years of experience working with diverse groups in a recreational setting, supervising activities, and providing customer service.
• Must be at least 21 years of age.
• Valid North Carolina Class C Driver’s License with a satisfactory driving record.
• Valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification within six months of hire.

For positions assigned to Latino Outreach: employee must be Bilingual in English and Spanish.

01

Where did you first hear about this opportunity?

• City of Durham Website
• Walk in
• Job fair
• Employee referral
• Professional organization ***Please list the organization in "other" box below***
• Internet posting ***Please list the specific web site in the "other" box below***
• Craig's List
• Facebook
• LinkedIn
• GlassDoor
• governmentjobs.com
• Monster.com
• Indeed.com
• Employment Security Commission
• Magazine/Newspaper
• Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
• High School Diploma or Equivalent (GED, HiSET, TASC)
• Associates Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree (PhD, Juris Doctorate)

04

How many years of experience working with diverse groups in a recreational setting, supervising activities, and providing customer service do you have?

• No related experience
• Less than 1 year of related experience
• 1 year but less than 2 years of related experience
• 2 years but less than 4 years of related experience
• 4 or more years of related experience

05

Are you at least 21 years of age?

• Yes
• No

06

Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).

• I have a valid, unrestricted NC driver's license.
• I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
• I do not have a valid, unrestricted driver's license.

07

Do you have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification "or" if hired, are you willing to obtain within the first six months of employment?

• I have the required certification.
• I do not have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification, but willing to obtain within the first six months of employment.
• I do not have a valid Adult and Pediatric First Aid/CPR/AED – with Anaphylaxis and Epinephrine Auto Injector Certification and not willing to obtain within the first six months of employment.

08

Do you have experience leading adapted programs or activities to promote inclusion and accessibility for individuals with diverse abilities?

• Yes
• No

09

Are you available to work at least 3-5 hours per week during the hours of 9am-9pm Monday-Friday and some Saturdays as needed?

• Yes
• No

10

Do you have experience providing lead customer service to individuals with a wide range of abilities and accessibility needs?

• Yes
• No

11

Do you have experience working with a variety of ages, for individuals with disabilities?

• Yes
• No

12

Do you have experience assisting with special events and programs for persons with disabilities?

• Yes
• No

13

Draft

• Required Question