Program Associate

Department: Network Relations

Reports to: Vice President of Network Relations and Capacity Building

Salary: $21.00/hour

Status: Part-Time; 30 hours

FLSA Classification: Non-Exempt

Job Description:

The Program Associate supports the Program Coordinator with the daily operations of the Bethpage Food Pantry. This is a part-time position scheduled for 30 hours per week, Monday through Friday, from 9:00 a.m. to 3:00 p.m. With advance notice, occasional travel and early evening or weekend availability may be required to help meet the needs of our neighbors.

Essential Functions:

• Conduct needs assessments with neighbors related to food assistance, emergency relief, and other circumstances. Accurately record and track neighbor visits and pantry usage.
• Assist the Program Coordinator with ordering food and supplies from the Long Island Cares warehouse and maintaining pantry inventory.
• Maintain current community resource and referral lists for neighbors utilizing the food pantry.
• Perform various clerical duties, including correspondence, scheduling, maintaining program records, updating program materials, data entry, and filing.
• Assist the Program Coordinator with preparing monthly reports on the food pantry’s activities and progress.
• Assist with other community outreach and mobile program initiatives, including, but not limited to, the Veterans Project (Military Appreciation Tuesdays) and Mobile Programs.
• Perform other duties and tasks as assigned by the Vice President for Network Relations and the Director of Food Pantries & Programs.

Required Skills & Abilities:

• Conversational proficiency in Spanish.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Excellent time-management skills and the ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks effectively.
• Ability to work effectively in a fast-paced and, at times, stressful environment.

Education & Experience:

• Associate degree and/or relevant experience in office operations, nonprofit organizations, human services, or social service programs.
• Knowledge of community resources and social service programs preferred.
• Valid and clean New York State driver’s license and reliable transportation.

Physical Requirements:

• Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
• Frequently required to lift and/or move up to 30 pounds.
• Prolonged periods of sitting at a desk and working on a computer.