Program Associate

Job Overview
We are seeking a dynamic and highly organized Program Associate to join our team and support the successful execution of various programs and initiatives. This role offers an exciting opportunity to contribute to impactful projects, streamline administrative processes, and ensure smooth day-to-day operations. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, with the ability to manage multiple tasks efficiently in a fast-paced environment. As a Program Associate, you will play a vital role in supporting program and project coordinators, managing documentation, interacting with clients and providing exceptional customer service to internal and external stakeholders. Ability to work a 6 day work week a MUST.

Duties

• Provide administrative and logistical support to the executive team and program managers
• Assist with planning, coordinating, and executing program activities and events
• Manage calendars, schedule meetings, and coordinate appointments using tools like Google Workspace
• Maintain accurate records through data entry, filing, and document proofreading to ensure information integrity
• Handle front desk responsibilities including greeting visitors, answering multi-line phone systems, and providing courteous customer support
• Provide frontline navigation support to individuals and families of individuals with developmental disabilities
• Engage in outreach activities and professionally represent the organization at events
• Communicate with key stakeholders in the system to engage and advocate for services for individuals and families
• Facilitate support groups for families and individuals and assist in the neuro inclusive events being planned
• Support in marketing and outreach activities
• Support bookkeeping tasks using expense tracking and financial record management
• Oversee office management duties such as supply ordering, filing systems, and maintaining office equipment
• Provide bilingual support to communicate effectively with diverse stakeholders
• Manage correspondence via email and phone, demonstrating professional phone etiquette and organizational skills

Experience

• Proven office management or administrative experience demonstrating strong organizational skills
• Proven written and expressive communication skills to effectively document support needs plans, meeting notes, executive communication and newsletters.
• Prior clerical or administrative experience with proficiency in data entry, proofreading, and document management
• Familiarity with
• Experience handling phone systems and front desk operations in a organic, start-up nonprofit setting
• Bilingual abilities are highly preferred to facilitate communication across diverse groups
• Strong computer literacy including Google Workspace applications (Gmail, Docs, Sheets)
• Excellent time management skills with the ability to prioritize tasks effectively
• Personal assistant or customer service experience is a plus for providing exceptional support to team members and clients

Join us as a Program Associate to be part of a fast growing and energetic team dedicated to making a meaningful difference in the lives of those with developmental differences through efficient program support. We value proactive individuals who thrive in organized environments and are eager to contribute their skills toward impactful initiatives. This paid position offers an engaging work environment for one to grow and learn how to contribute into the disability space.

Pay: $23.00 - $25.00 per hour

Work Location: In person