Program Co-ordinator

Job DescriptionProgram Monitoring and Reporting Officer

Organization: Sarvodaya Foundation for Education and Skill Development
Work locations: Gaya, Bihar, and Hunterganj, Chatra, Jharkhand, with regular field visits

About the Role

Sarvodaya Foundation is looking for a committed and observant professional to monitor its education, skill development, women’s livelihood, and community service programs.

The person will visit program locations, interact with employees and beneficiaries, assess the quality and outcomes of activities, identify areas for improvement, and prepare clear, evidence-based reports.

Key Responsibilities

Field Visits and Program Monitoring

• Conduct regular visits to centres and project villages to assess activities, facilities, attendance, and progress against targets.
• Verify that planned classes, training sessions, and community activities are taking place effectively.
• Review records and confirm the accuracy of reported information through field observations and discussions.

Staff and Beneficiary Feedback

• Meet teachers, trainers, employees, and volunteers to understand their work, challenges, and support needs.
• Speak with students, parents, women trainees, and other beneficiaries to understand their experiences and satisfaction.
• Create opportunities for people to share concerns privately and without pressure.
• Document feedback fairly and raise significant concerns with management.

Outcome and Impact Assessment

• Assess whether programs are achieving their intended objectives.
• Track changes in learning, skills, confidence, employment, income, and access to services, as relevant to each program.
• Identify reasons for irregular attendance, discontinuation, or limited progress.
• Collect verified beneficiary stories that demonstrate achievements and remaining challenges.

Reporting and Follow-up

• Prepare field visit reports, monthly progress reports, and reports required by donors.
• Maintain updated monitoring sheets covering targets, achievements, challenges, and pending actions.
• Collect photographs, testimonials, and supporting information with appropriate consent.
• Recommend practical improvements and follow up with responsible staff on agreed actions.

Qualifications and Skills

• Graduate in Social Work, Rural Development, Education, Management, or a related field; relevant experience will also be considered.
• Preferably at least two years of experience in NGO programs, field coordination, monitoring, or reporting.
• Strong communication and listening skills in Hindi, with the ability to prepare clear reports in English.
• Working knowledge of MS Excel, Word, PowerPoint, and digital data collection tools.
• Ability to assess information objectively and work respectfully with rural communities.
• Willingness to travel regularly between project locations.
• Integrity, discretion, and respect for the dignity and confidentiality of beneficiaries.

Expected Deliverables

• Field visit plan and visit reports.
• Monthly program progress and outcome report.
• Updated monitoring sheets and action tracker.
• Beneficiary feedback summaries and verified impact stories.
• Timely reporting of significant issues requiring management attention.

Salary: Based on

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: Hybrid remote in Gaya, Bihar