Program Coordinator (6mo Temporary Position)

Role Summary

This is a temporary position to cover a leave of absence, currently expected to be 6 months with the possibility of extension.

Own the day-to-day coordination that keeps clinics running. You’ll oversee Office Assistants, support program management (compliance, QA, billing), and drive operational rhythm across assigned sites.

Key Responsibilities

• Maintain accurate records of program activities, staff, and outcomes; generate regular effectiveness reports for leadership.
• Provide direct oversight to Office Assistants across clinics; coach for quality, efficiency, and service.
• Assess program quality and adherence to standards; recommend and track corrective actions.
• Draft and update policies/procedures as directed; support program credentialing and contract obligations.
• Coordinate/monitor outreach to sustain referral flow; guide Office Assistants participating in outreach.
• Monitor client feedback and surface improvement opportunities.
• Train staff/volunteers on workflows, service standards, and compliance (including HIPAA).
• Provide administrative support (front desk/phones, communications, report prep) as needed.
• Participate in program meetings and partner closely with the Clinic Manager on operational priorities.
• Model professional conduct and clear, respectful communication.
• Other duties as assigned.

Minimum Qualifications

• • High school diploma or equivalent; two (2) years of college with Business Administration major preferred.
  • Strong planning, prioritization, and multi-project execution under deadlines.
  • Excellent communication, organization, and analytical skills; methodical problem-solver.
  • Proficiency with Microsoft 365 (Word, Excel, Outlook, PowerPoint), Teams, Zoom; comfort with EHR/EMR systems.
  • Basic math skills; clear written and spoken English.
  • Valid CA driver’s license, reliable insured transportation, and insurability under agency policy.
  • Proven ability to build professional relationships with employees, vendors, TPAs, and partners.