Program Coordinator - Behavioral Health

Hours: This is an exempt, salaried position. Work schedule is Monday, Tuesday, Thursday, Friday, 8:30 am - 5:00 pm or 9:00 am to 5:30 pm; Wednesday, 10:30 am - 7:00 pm or 11:00 am to 7:30 pm.

As Program Coordinator, you will:

• In collaboration with the program leadership, ensures all aspects of the program’s Statement of Work are met; assists with all management activities as needed, including providing backup oversight and support of all staff. Provide training, documentation review, and support of all staff including performance appraisals, development plans, as well as disciplinary actions.
• Oversee and support direct care staff through ensuring proper coverage of client appointments, triage, and walk-in client needs; Oversee and administer calendars for medical providers on a daily basis to maximize efficiency and service provision.
• Manage program clients’ assessment/intake process, including communication with external providers to coordinate services.
• Work closely with various providers in the region or system of care to facilitate service delivery for those identified as the target population to be served. Develops and maintains positive and professional working relationships with community health, welfare, social agencies and professional organizations.
• Act as first responder to intervene in crisis situations as needed and indicated to ensure the safety of clients, other members, and staff. Collaborate with peers and management on program and client issues to ensure optimal outcomes.
• Conduct initial behavioral health assessment of new clients and/or returning clients and performs collateral interviews as needed.
• Provide individual and group psychosocial behavioral health services and activities for clients and/or members of clients’ families, support system members, utilizing client service plan goals. May conduct care coordination services as assigned.

Benefits:

• 19 days of PTO and 12 paid holidays per year
• Free clinical supervision and CEUs
• Monthly contribution of $100 towards qualified student loan debt; access to Public Service Loan Forgiveness (PSLF) program for eligible individuals
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Free Employee Assistance Plan
• Employee discount program, including pet insurance plans

CRF inspires and mentors the next generation of behavioral health professionals!

Our Adult Outpatient Programs (Areta Crowell Wellness Recovery Center, Douglas Young Wellness Recovery Center, Heartland Wellness Recovery Center, Jane Westin Center, Maria Sardinas Wellness Recovery Center, and South Bay Guidance Center) provide behavioral health services including psychiatric and clinical assessment, treatment planning, ongoing medication services, individual and group counseling, case management, crisis intervention, mobile outreach, vocational support, and peer support. We deliver fully integrated services to adult clients diagnosed with a serious mental illness, as well as individuals with co-occurring, mental health, and substance use disorders.

All of our outpatient programs also provide full-time walk-in services. Our programs utilize evidence-based practices to assist our clients in reaching their goals and to live the highest quality of life while managing their mental illness.

CRF staff members work together to meet the needs of San Diego County's residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

If you need assistance completing the application, please send an email to [email protected]

We are an Equal Opportunity Employer

Education: Master's degree in a mental health-related field such as Psychology, Social Work, or Counseling required

Licensure: Registered with the California Board of Behavioral Sciences (BBS) or Waivered Psychologist with the California Board of Psychology required

Credentialing: If you are applying to this position as a Licensed, Registered, Waivered, or Certified professional and are offered the position, you will be required to complete the credentialing process. Additional information will be provided at the post-offer stage.

Additional Qualifications and Skills

• At least 3 years of experience working with adults with co-occurring disorders
• At least 1 year of program management/supervisory experience
• Ability to maintain calm demeanor in crisis situations is essential
• Strong communication skills, ability to multi-task and possess a keen attention to detail are necessary
• Must have proof of valid California driver's license and car insurance to drive on company business.
• Proficiency in MS Office applications, specifically Word, Outlook, and Excel
• Ability to pass criminal/background clearance

Supports the Program Director and Assistant Program Director with the responsibilities of managing many aspects of the program operations. Provides therapeutic interventions to clients and/or members of clients’ families in individual, group, and family modalities in a timely and professional manner.