Program Coordinator – Behavioral Residential Services

Why BrightPath?

At BrightPath, our mission is simple: enabling the freedom to pursue joy. We run licensed 245D residential homes across the Twin Cities for individuals with intellectual and developmental disabilities and complex behavioral needs — and we specialize in the challenging, high-behavior work many providers won't take on. As a Program Coordinator, you're the steady hand who keeps a home safe, supported, and moving forward. We invest in our leaders: paid training and certification support, a company Coursera account, real advancement pathways, and hands-on leaders who back you up.

About the Role

The Program Coordinator is a lead role — the experienced person on site when the manager isn't there. You provide in-ratio direct care alongside your team and carry the leadership layer. This is a small, home-like setting supporting adolescent males with intellectual/developmental disabilities and serious, challenging behaviors — genuinely demanding, high-behavior work that often calls for 2:1 support and skilled crisis response. You'll safeguard daily well-being and safety, ensure care plans and active treatment plans are followed, train and support staff, own medication management and documentation, and keep the home compliant and running.

Schedule & Pay

Full-time (non-exempt). 4 days/week — Monday–Thursday or Tuesday–Friday, 2:00 PM–10:00 PM — plus every other weekend. Includes on-call rotation. $30/hour.

What You'll Do

• Provide direct care based on each individual's Support Plan and Support Plan Addendum — ADLs, personal cares, medical needs, mental health supports, and program implementation.
• Be the go-to leader on shift; train new staff and help the team understand care plans, ADLs, and active treatment plans.
• Own medication management in Therap E-MAR — MAR reviews, med orders/inventory, and coordination with the RN.
• Document accurately and on time: ISP program data, daily logs, and quarterly progress reports.
• Participate in interdisciplinary team (IDT) meetings and contribute to client care planning.
• Keep the home compliant with 245D and licensing standards (including quarterly fire/weather drills), and manage meal planning, grocery shopping, and the household budget (Divvy).

Required

• Experience supporting a vulnerable population in a healthcare or oversight capacity.
• Leadership experience and/or training in disability or behavioral services.
• Minimum 50 hours of education and training related to human services and disabilities (education can be substituted with equivalent experience).
• Ability to pass a DHS background study and maintain qualified status.
• Current valid driver's license and insurance.
• Comfort with the physical demands of direct support — on your feet up to 8 hours, transfers, and implementing approved physical interventions when necessary.
• Willingness to participate in the on-call rotation.

Preferred

• Degree in psychology, social work, special education, or a related behavioral science.
• CPR/First Aid; crisis-intervention certification (CPI, Mandt, PCM, etc.).
• Familiarity with 245D, Therap, and behavior support plan implementation.

What Sets You Apart

Calm under pressure, dignity-first care for every individual, clear communication, reliability your team can count on, and a drive for continuous improvement.

What BrightPath Provides

$30/hour; medical, dental, and vision after 60 days; 401(k) with 3.5% match after one year; paid orientation and training; certification support and a company Coursera account; and genuine advancement pathways.

BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce.