Program Coordinator - Capacity Building

About Us
The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.

At Mai-Wel, we believe everyone deserves the opportunity to develop skills, build confidence and achieve meaningful employment and life outcomes.

We’re seeking an experienced and innovative Program Coordinator – Capacity Building to join our NDIS Employment Pathways team. This is an exciting opportunity to lead and shape capacity building and job readiness programs that empower people living with disabilities to build skills, confidence and pathways to meaningful employment.

In this rewarding role, you will identify, package and coordinate high-quality, evidence-based programs that build participant capability and support meaningful employment outcomes. Working across a range of initiatives, you will play a key role in ensuring our programs remain contemporary, sustainable and aligned with participant needs, vocational education pathways and organisational priorities.

Working collaboratively with internal teams, schools, Registered Training Organisations (RTOs), employers and community partners, you will strengthen employment pathways, foster strategic partnerships and contribute to positive employment outcomes for participants.

About the Role

As Program Coordinator – Capacity Building, you will:

• Plan and monitor team performance, service growth and operational outcomes to achieve KPI targets and organisational objectives
• Monitor financial performance and funding requirements while identifying growth, grant and business development opportunities
• Facilitate the identification, packaging and delivery of employment pathway and capacity building programs across a range of funding streams
• Develop innovative learning experiences and resources that align with employment outcomes, adult learning principles and participant capability development
• Collaborate with RTOs and education providers to support accredited and non-accredited learning opportunities
• Review program effectiveness through evaluation, participant outcomes and stakeholder feedback, ensuring learning resources remain current, evidence-based and compliant
• Maintain strong operational strategic partnerships with schools, RTOs, and internal stakeholders to strengthen referral pathways, employment opportunities and participant outcomes
• Leverage partnerships and coordinate collaborative projects, while representing Mai-Wel in education, employment and community forums to support sustainable employment pathways and participant outcomes.

We're looking for someone who is:

✅ Passionate about developing innovative capacity building, job readiness and employment pathway programs

✅ Highly organised, with strong program coordination, planning and problem solving skills

✅ Commercially minded, with an understanding of service growth, sustainability, grants, funding and fee-for-service opportunities

✅ Comfortable balancing strategic planning with operational delivery

✅ A strong relationship builder with experience engaging with schools, employers, RTOs and community partners

✅ Self-motivated, proactive and able to work independently while managing competing priorities

✅ A creative and solutions focused thinker who thrives on continuous improvement

✅ Participant-centred, with a genuine commitment to building capability and supporting meaningful employment outcomes

✅ Adaptable, resilient and comfortable working collaboratively across diverse stakeholders and changing environments.

Essential Qualifications & Experience

To be successful, you will bring:

• Certificate IV in Training and Assessment (TAE40122 or equivalent)
• Minimum three years' experience in program development, program coordination, employment pathways, vocational education, community services or a related field
• Experience identifying, tailoring, packaging and implementing programs or services to meet participant, stakeholder and funding requirements
• Experience contributing to budgets, financial performance, funding requirements, while monitoring program outcomes and stakeholder feedback
• Demonstrated experience identifying and developing opportunities to expand and diversify programs and service offerings through grants, funding, fee-for-service models, and strategic partnerships.
• Experience producing high-quality reports, business documentation, proposals and funding applications
• Understanding of NDIS Employment Supports and transition-to-employment frameworks & models
• Current unrestricted NSW Driver Licence and current (or obtainable) Working with Children Check and NDIS Worker Screening Check.

Desirable Qualifications & Experience

• Experience within disability services, NDIS employment supports, School Leaver Employment Supports (SLES) or school-to-employment transition programs and, working with or alongside RTOs and community services will be highly regarded
• Experience developing and implementing grant-funded programs, new service offerings and fee-for-service initiatives
• Experience analysing performance and outcome data to inform service improvement, business planning and decision-making
• Qualifications in Community Services, Disability or Human Services
• Cert IV or Diploma in Project Management, Quality Management or Communications.

​​​​​​​Why Join Mai-Wel?

We Value Our People

At Mai-Wel, you'll be joining a values-driven organisation committed to Respect, Integrity and Excellence, where people are empowered to grow, innovate and make a meaningful impact every day.

Benefits of Working with Mai-Wel

• Salary Packaging – boost your take-home pay! Access to NFP salary packaging benefits up to $15,900 (living expenses) + $2,650 (meals & entertainment expenses) tax-free each year https://calculator.accesspay.com.au/salary-packaging-calculator/
• Flexible Working Arrangements
• Company Laptop & Phone
• Employee Assistance Program (EAP) – free confidential support
• Learning & Development – on demand e-learning options to support your development
• Discounted Gym Membership & Health Insurance
• Recognition & Rewards – individual monthly and team quarterly awards
• Career Progression - opportunities across a growing organisation
• Supportive Team Culture – join a welcoming, values-driven team with a strong sense of community
• Community Engagement Opportunities – opportunity to participate in community and awareness events / fundraisers
• Free Off-Street Parking
• On-Site Café - coming soon to Maitland!

Mai-Wel is committed to creating an inclusive workplace where everyone belongs. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people of all genders and ages, LGBTQIA+ individuals and people from culturally and linguistically diverse backgrounds.

Ready to Make a Difference?

If you're passionate about building opportunities, developing innovative programs and creating pathways to employment for people living with disabilities, we'd love to hear from you! Help shape the future of capacity building and employment pathways at Mai-Wel.

Please Note: Applications will be reviewed on an ongoing basis.  As there is no set closing date, this advertisement can be closed at any time.