Program Coordinator

About the Role

We are looking for an organized, proactive and student-focused Program Coordinator to join our team at a leading Private Career College in Ontario.

The Program Coordinator will support adult learners throughout their diploma programs, from onboarding to program completion. The role involves regular monitoring of student attendance and academic progress, student follow-up, coordination of academic activities and maintaining accurate student records.

Our students are primarily adult learners returning to education, so patience, clear communication and strong organization are important for this role.

Key Responsibilities

• Onboard new students and explain program requirements and academic processes.
• Monitor daily student attendance, course progress and overall program progress.
• Regularly review student files and follow up on pending academic requirements.
• Communicate with students regarding attendance, courses, exams and program timelines.
• Coordinate midterms, exams and other academic activities.
• Maintain accurate attendance, academic and student progress records.
• Prepare regular student progress and status reports.
• Work closely with instructors and other college departments.
• Respond to student questions related to their program and academic progress.
• Support students through successful program completion and graduation.

What to Expect in This Role

This is a hands-on and fast-paced coordination role. Each day involves reviewing multiple student files, monitoring progress, completing follow-ups and keeping records up to date.

The role requires someone who is comfortable with structured daily tasks, regular follow-ups and managing multiple priorities at the same time.

We are looking for someone who enjoys staying organized, completing daily responsibilities consistently and taking ownership of their assigned students.

Requirements

• College diploma or university degree preferred.
• Previous experience in a Private Career College, adult education or academic coordination environment is a strong asset.
• Knowledge of Ontario Private Career Colleges and OSAP-funded programs could be an asset.
• Strong Microsoft Office skills, including Word, Excel, Outlook and Teams.
• Comfortable working with online learning platforms and student-management systems.
• Strong organization and time-management skills.
• Ability to manage multiple students, tasks and deadlines at the same time.
• Strong written and verbal communication skills.
• Patient and professional when working with adult learners.
• Able to work independently and as part of a team.

Ideal Candidate

We are looking for someone who is dependable, organized and consistent. The right candidate is comfortable with detailed daily work, follows through on tasks and does not wait for reminders to complete responsibilities.

Previous Ontario Private Career College experience will be considered a strong asset.

Position: Full-Time, 1-Year Contract with possibility of renewal.

Pay: $18.00-$21.00 per hour

Benefits:

• On-site parking

Application question(s):

• You start your day and have 40 student files to review. Several students need follow-up, two students have upcoming exams, one walk-in student needs help with a course, and you also have reports that must be completed today. How would you organize your day and make sure nothing is missed?
• It is Wednesday. You notice that a student has been progressing slowly, but there is no urgent problem today. Their next important program milestone is still several weeks away. What would you do?

Work Location: In person