Program Coordinator

Program Coordinator

Chicago Heights Park District | Full-Time Position

Position Summary

The Program Coordinator oversees the planning, implementation, evaluation, and expansion of recreation programs, summer camps, special events, trips, and community activities. This position supports quality recreational services, customer satisfaction, staff development, and efficient department operations while using participation data and community feedback to guide programming decisions.

Essential Duties and Responsibilities

• Plan, coordinate, implement, and evaluate seasonal recreation programs, sports, special events, community activities, and trips.
• Research community needs and recommend new programs, services, schedules, and fees.
• Recruit, train, supervise, and evaluate instructors, program staff, and summer camp personnel, with hiring subject to Superintendent approval.
• Manage summer camp operations, including curriculum, staffing, field trips, safety compliance, and Summer Food Program documentation.
• Administer recreational software, including program setup, seasonal schedules, enrollment tracking, and reporting.
• Monitor program participation, customer satisfaction, and financial performance to identify opportunities for improvement.
• Collaborate with the Special Events Coordinator, marketing personnel, and external vendors to coordinate promotional activities and seasonal digital program booklets and social media material.
• Provide accurate program information for social media, website updates, digital announcements, television displays, and marketing materials.
• Coordinate program logistics, timelines, staffing plans, and communication across departments.
• Support the Park District’s Master Plan goals through organized programming, data analysis, and continuous improvement.

Qualifications & Credentials

• High school diploma or equivalent required.
• Minimum of two years of experience in recreation programming, event coordination, program administration, or a related field.
• Associate or bachelor’s degree in Recreation Administration, Parks and Recreation Management, Sports Management, Business Administration, or a related field preferred.
• Strong organizational, communication, leadership, and customer service skills.
• Proficiency in Microsoft Office.
• Experience with staff supervision, summer camps, special events, program budgeting, and enrollment reporting preferred.
• CPR, First Aid, and AED certification preferred, or willingness to obtain certification.
• Ability to work occasional evenings, weekends, and special events.
• Successful completion of applicable background checks required.

Work Environment

The Program Coordinator works in a community recreation setting and collaborates with staff, instructors, community partners, and contracted marketing professionals to deliver effective and engaging recreational services.

Pay: $50,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person