Program Coordinator

CASA OF ATLANTIC, CAPE MAY, and CAMDEN COUNTIES, INC.

Job Description for

PROGRAM COORDINATOR

General Description

The Program Coordinator is responsible for the coordination, coaching and support of all volunteer and case activity. The Program Coordinator will develop and maintain professional relationships with all interested parties including the judge, the court staff, the lawyers, the volunteers and the state and community agencies.

Qualifications

A Program Coordinator should have the following skills and experience:

· A bachelor’s degree is required, a Master’s Degree is preferred.

· Experience in advocacy, children’s rights, the state Child Welfare organization or the court system, as well as experience coordinating and facilitating training

· The ability to communicate with, coach, and empower volunteers to be effective in their roles.

· Possess strong computer skills and attention to detail with the ability to accurately enter, track, and maintain data.

· Experience working with volunteers is preferred

· The ability to work cooperatively with different types of personalities, demonstrating a cooperate and positive attitude when working with diverse personalities and perspectives

· Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect given preference.

· Commitment to CASA of Atlantic, Cape May, and Camden Counties goals and mission

· Organizational skills and strong written and oral communication skills

Accountability

The Program Coordinator is hired by the Executive Director of the program. The Program Coordinator will report directly to a program manager and/or Director of Program Services who will be responsible for his/her performance evaluations.

Responsibilities

A. Case Activity

1. Investigate case files to select and initiate orders for case assignment

2. Respond to orders when assigned by Judge or any interested party

3. Match CASA case with appropriate volunteer

4. Keep necessary records as described by our record management procedures both on paper and in Optima.

5. Attend court hearings and Child Placement Review Board (CPRB)Hearings when appropriate

B. Volunteer Support

1. Support & coach volunteers by providing assistance and consultation to ensure that children involved with the CASA program receive sound advocacy and early permanency planning.

2. Make a minimum of a monthly contact with each volunteer advocate and bi-weekly contact with each Peer Coach

3. Keep necessary and appropriate volunteer case records in accordance with our record management procedures

4. Accompany volunteers to court, meetings, and visitations when appropriate

C. Volunteer Training

1. Assist with volunteer recruiting, screening, and interviewing

2. Assist with development and compilation of training materials

3. Assist with training of volunteers and be prepared to critique volunteers throughout training

4. Assist with securing guest speakers for CASA In-Services and attend all in-services possible

D. Program Activities

1. Attend all available conferences and workshops for the development of programs for volunteers

2. Assist in orientation of new staff, interns, volunteer office help

3. Participate in staff meetings

4. Assist in volunteer appreciation events and all program events

5. Offer constructive feedback to improvements and advancements for the CASA Organization

Employee Classification: Exempt, Full-Time

OUR VALUES:

Volunteerism: We recognize that volunteers are the heart and soul of our mission

• We believe that volunteerism enriches not only our community but also the personal growth and development of those who contribute.
• We value the time, energy, and passion that volunteers contribute, understanding that their support is vital to our ability to make a lasting impact.
• Together with our volunteers, we strive to build a stronger, more connected community, and to create a culture where giving back is encouraged, supported, and celebrated.

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Equity and Respect: We foster an inclusive culture of belonging and acceptance.

• We confront, resist, and dismantle inequities within our organization and challenge inequities in the systems that impact the children we serve.
• We address both direct and implicit racism, and support each other in unlearning our unconscious bias.
• We believe respect is the foundation of all successful relationships, both within our team and with the communities we serve.
• We value open communication, active listening, and empathy, knowing that mutual respect strengthens collaboration and innovation.

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Community Support and Trust: We develop healthy and enduring relationships that build trust with children and youth, families, volunteers, key partners, and donors to effectively carry out our mission.

• We prioritize building authentic connections and see each other as allies on whom we can rely for support.
• We are committed to adhering to professional standards, being accountable, operating legally and ethically, and exercising a high level of transparency around the financial resources we have been entrusted to manage.
• We create innovative support and unique solutions for the children we serve.
• We ensure our Advocates are equipped to mobilize systems and people to act in the best interest of children and families and communities who support them.

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Quality: We pursue excellence in providing the best advocacy for children living in foster care.

• We continually strive to increase our individual and collective knowledge and skills to apply them to our work.
• We benchmark our work and adopt best practices across the network, using performance measurement processes that are in alignment with targeted outcomes.

Job Type: Full-time

Pay: $43,000.00 - $46,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person