Program Coordinator

Program Support Associate

Location: San Jose, CA (Onsite)
Job Type: Contract – 6 Months
Pay Rate: $45–$55 per hour (W2)
Experience: 3–5 Years

Job Overview

We are seeking an organized and detail-oriented Program Support Associate to support program coordination, project tracking, administrative operations, and reporting for technical and business teams at Leading Semiconductor.

The ideal candidate will have experience supporting technical programs, IT operations, project management, or business operations. Strong communication, documentation, and organizational skills are essential. Experience with ServiceNow, Jira, Microsoft Office, and project management methodologies is highly desirable.

Korean-language proficiency is required, with intermediate to advanced written and spoken communication skills.

Key Responsibilities

• Coordinate project activities, timelines, milestones, deliverables, and action items.
• Maintain project schedules, status trackers, issue logs, meeting notes, and program documentation.
• Prepare status reports, management presentations, executive summaries, and project updates.
• Schedule meetings, prepare agendas, document meeting minutes, and track follow-up actions.
• Monitor deadlines, outstanding tasks, project dependencies, and deliverables.
• Provide administrative and operational support to technical teams, program managers, and leadership.
• Use ServiceNow to monitor tickets, track requests, and update workflows.
• Use Jira or similar tools to track tasks, issues, and project progress.
• Maintain accurate records, spreadsheets, reports, and shared documentation repositories.
• Support internal communications, onboarding activities, access requests, and coordination with vendors and stakeholders.
• Prepare clear business communications, procedures, summaries, and other formal documentation.
• Translate technical updates into clear, concise business-level reports.
• Handle confidential information professionally and support cross-functional collaboration.

Required Qualifications

• 3–5 years of relevant experience in program coordination, project support, IT operations, technical administration, or business operations.
• Strong written and verbal communication skills, including professional report writing and documentation.
• Experience preparing management reports, presentations, executive summaries, and project status updates.
• Working knowledge of project management methodologies, including Agile, Waterfall, or hybrid approaches.
• Familiarity with ServiceNow, Jira, or comparable project and service management tools.
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams.
• Experience working in a multicultural, bilingual, or international business environment.
• Intermediate to advanced Korean-language proficiency (written and spoken).
• Strong organizational skills, attention to detail, time management, and stakeholder coordination abilities.
• Ability to manage multiple priorities in a structured, deadline-driven environment.
• Professional judgment and the ability to handle sensitive information confidentially.

Preferred Qualifications

• Project Management Professional (PMP) certification.
• Candidates without PMP certification must be willing and able to obtain it within six months of hire if required by the organization.
• Experience supporting technical teams, software development projects, enterprise service management, or security-related programs.

How to Apply

If you have experience in program coordination, project tracking, and technical or business operations, along with strong Korean-language communication skills, we encourage you to apply.

Pay: $45.00 - $55.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Parental leave
• Retirement plan
• Tuition reimbursement

Work Location: In person