Program Coordinator

What do we do?

We build dignity and opportunity through sustainable, production-led economies. Our purpose is to help make Africa a globally competitive manufacturing hub. We work with public and private sector clients to shape trade policy and strategy, unlock business performance and profitability, strengthen manufacturing sustainability and resilience, and solve complex economic and industry challenges.

What's the role?

We’re looking for an energetic, articulate and highly organised Coordinator to support our SME Development team. You’ll play an important role in keeping the team organised, responsive and able to deliver high-quality work to public and private sector clients. This role will suit someone who enjoys making things happen behind the scenes

• coordinating information, keeping systems up to date, producing professional documents and anticipating what the team needs next. Confidence using technology, including AI tools , will be a definite advantage.

What will you be doing?

• Database & Contact Management: Maintain accurate, up-to-date stakeholder and contact information in line with company protocols.
• Team Reporting & Compliance: Coordinate reporting requirements across finance, resource allocation and project tracking, ensuring deadlines and internal processes are met.
• Document Production & Formatting: Format, proof and polish internal and client-facing documents to BMA's professional and brand standards.
• Tender & Proposal Support: Coordinate tender submissions and compliance documentation. Support tender screening and maintain accurate records of CVs, project histories, case studies and supporting information.
• Financial Administration: Process consultant invoices, expense claims and internal charges accurately and on time.
• Records Management: Keep team documentation, staff CVs and project histories current and ready for tenders, proposals and reporting.
• General Administration: Provide proactive administrative support, anticipate requirements and help the team stay focused on strategic and client delivery.
• Coordination & Travel: Schedule internal meetings and assist with ad hoc travel and logistical arrangements.
• Team Technology & AI Apps: Support the use and administration of team applications, including tools developed using AI.

Who are you?

You’ll probably enjoy this role if you:

• Thrive in a fast-paced, varied environment and enjoy staying busy.
• Are positive, energetic and proactive , thinking ahead to identify and resolve potential obstacles.
• Are highly organised, with strong time management skills and the ability to prioritise competing deadlines.
• Have excellent attention to detail and communicate clearly, both verbally and in writing.
• Are socially adaptable and comfortable engaging with people across different environments and socioeconomic backgrounds from the boardroom to the factory floor.
• Are a collaborative team player who enjoys working with and supporting others.
• Are intellectually curious , enjoy learning and actively seek out new knowledge and ideas.
• Have excellent Microsoft Office skills , and are adept at Excel and PowerPoint. You are able to use AI.

Requirements

Essential

• Minimum 3 year's business administration experience .
• Relevant Degree or equivalent post-Matric qualification .
• Demonstrable working knowledge of Microsoft Office , including Excel for data processing and PowerPoint for professional presentations.
• Experience using online collaboration platforms such as Microsoft Teams or Zoom .
• Basic working knowledge of AI tools and confidence learning new technology.

Beneficial

• Experience using Zoho Projects and/or Zoho CRM .

What we offer

• Private-sector drive with social impact. We’re a private company working to improve society through sustainable industrialisation - combining commercial pace with meaningful impact.
• A flexible workplace. Our hybrid approach allows you to work from home, the office and client locations while balancing focused work, collaboration and social connection.
• Recognition and opportunity. We recognise strong performance through discretionary awards and bonuses, with opportunities to grow as you develop and contribute.
• A genuinely collaborative culture. Our induction programme quickly immerses you in the business, while regular company huddles keep everyone aligned, connected and celebrating progress together.

To Apply:

Click the Apply button to start the application process. You will:

• Answer a few screening questions
• Complete two 10-minute assessments
• Upload your CV

Total time: approximately 20-minutes