Syracuse University

Job #
042963
Department Code
21229-2069
Department
School of Management
Job Title
Program Coordinator - Experiential Center - Immediate opening
Location
Syracuse, New York
Campus
Syracuse, NY
Commitment to On-Campus Experience
Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.
Pay Range
$21.98 - $26.11
Pay Determination
Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level
S4
FLSA Status
Non-exempt
Hours
Standard University business hours 
8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type
Full-time
Unionized Position Code
UA
Job Description
The Program Coordinator for the Experiential Center provides essential operational and logistical support to the Whitman Experiential Center, helping to implement student-centered, high-impact learning experiences at the Whitman School of Management. This role supports the execution of experiential initiatives by coordinating event logistics, managing communications, processing administrative tasks, and ensuring a high level of service to students and partners. 
The coordinator works both collaboratively and independently, using sound judgment, attention to detail, and initiative to carry out responsibilities effectively. Success in this role requires a strong commitment to student engagement, the ability to manage multiple projects simultaneously, and the follow-through to ensure that programs are delivered smoothly and professionally. 
This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience
<ul>
<li>Bachelor’s degree in business, education, or a related field and 2+ years of experience in program coordination, event planning, student services, or administrative support.</li>
<li>Or at least 5 years of experience in program management / coordination required.</li>
</ul>
Skills and Knowledge
Key skills and knowledge:
<ul>
<li>Proven experience coordinating events or programs from planning through execution, with minimal oversight, demonstrating accuracy and attention to detail.</li>
<li>Experience managing budgets and financial processes, including expense tracking, budget reconciliation, and compliance with institutional policies.</li>
<li>Strong written and verbal communication skills with the ability to build collaborative relationships with students, faculty, alumni, and external partners.</li>
<li>Ability to use sound judgment, maintain confidentiality, and solve problems independently.</li>
<li>Self-starter with a proactive mindset and commitment to continuous improvement.</li>
<li>Proficiency with Microsoft Office Suite (especially Outlook, Excel, and Word); comfortable learning new systems.</li>
<li>Experience managing websites, databases, or online communication platforms.</li>
<li>Preferred Experience:</li>
<li>Experience working in a university setting, especially in roles related to event management, student engagement, or program management.</li>
<li>Comfort with basic data collection, assessment tools, or storytelling to support program evaluation and improvement.</li>
</ul>
Responsibilities
Program Coordination:
<ul>
<li>Coordinate logistics for events, trips, competitions, and workshops, including space reservations, materials, catering, and AV needs.</li>
<li>Manage timelines and program calendars to ensure smooth execution and clear timely communication with stakeholders.</li>
<li>Support program planning by preparing agendas, managing checklists, and tracking action items.</li>
<li>Coordinate involvement of students, faculty, alumni, and industry partners to ensure meaningful engagement in programs.</li>
<li>Work with the Associate Director to assess and refine program models, contributing feedback based on execution.</li>
<li>Assist with data collection, reporting, and storytelling efforts to showcase program impact.</li>
</ul>
Operations and Administrative:
<ul>
<li>Submit disbursement requests, travel authorizations, purchasing card transactions, and expense reports.</li>
<li>Coordinate travel logistics for programs, including group bookings, itineraries, and reimbursement.</li>
<li>Maintain and regularly update the Experiential Programs website with current opportunities and resources.</li>
<li>Organize files, documents, and records related to program operations.</li>
<li>Support budget tracking and reporting in collaboration with the associate director.</li>
</ul>
Student Communication and Engagement:
<ul>
<li>Communicate with students to promote programs, answer questions, track participation, assess their experience, and distribute monetary awards as necessary.</li>
<li>Promote programs through multiple communication channels to drive student engagement.</li>
<li>Facilitate student participation in programs, ensuring equitable access and promoting hands-on involvement.</li>
<li>Assist in creating processes for student reflection, self-evaluation, peer evaluation, and/or supervisor evaluation.</li>
<li>Oversee student employees, including approving timecards and providing guidance as needed.</li>
</ul>
Other Duties:
<ul>
<li>Participate in school events to represent experiential programs and student opportunities.</li>
<li>Support school-wide experiential learning events or cross-unit collaborations as needed.</li>
</ul>
Physical Requirements
NA
Tools/Equipment
NA
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. 
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit <a href="http://www.syracuse.edu" rel="nofollow noopener" target="_blank">http://www.syracuse.edu</a>.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community
Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Program Coordinator - Experiential Center - Immediate opening

Program Coordinator - Experiential Center - Immediate opening

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