Program Coordinator I

The Program Coordinator I will be part of the Strategic Portfolio Management team within the Direct Business Unit, providing project management and coordination support for key business initiatives.

This role will work closely with business leaders and cross-functional stakeholders to help projects move forward by coordinating key deliverables, tracking timelines, organizing meetings, following up on action items, and supporting project reporting.

Key Responsibilities

• Provide project management and coordination support for strategic business initiatives.
• Support project planning, scheduling, timeline tracking, and status reporting.
• Track key deliverables, milestones, action items, risks, and issues.
• Schedule and coordinate project meetings and workshops, including follow-up on action items.
• Work closely with business leaders, project managers, and cross-functional stakeholders.
• Prepare project status reports, presentations, tracking logs, and other project documentation.
• Communicate project updates and relevant information to key stakeholders.
• Help identify and communicate potential risks, issues, dependencies, or delays.
• Support portfolio management activities and help ensure projects continue moving forward.
• Use Microsoft tools and AI solutions such as Copilot to support productivity and project coordination.
• Demonstrate ownership and accountability for assigned responsibilities and deliverables.
• Support customer journey and lifecycle-related initiatives as needed.
• Occasional travel to the office for team meetings or meetups may be required.

Requirements

Requirements

• 1–3 years of professional experience , preferably in project coordination, project management, program management, business operations, or a related area.
• Bachelor’s degree .
• Fluent English , with strong verbal and written communication skills.
• Strong attention to detail and organizational skills .
• Strong sense of ownership and accountability .
• Proactive mindset with the ability to follow up and help drive tasks and deliverables to completion.
• Good time-management and problem-solving skills.
• Ability to manage multiple priorities and adapt to changing business needs.
• Strong stakeholder management and collaboration skills.
• Strategic and analytical mindset.
• Experience or familiarity with Microsoft Project, Word, Excel, and PowerPoint .
• Basic knowledge or practical exposure to Microsoft Copilot or other AI productivity tools .
• Project management experience or exposure is highly preferred.
• Knowledge of customer journey and customer lifecycle concepts is a plus.

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

By applying for this position, candidates acknowledge and agree that:

• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.

• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.

• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.