Mass General Brigham

Site: Mass General Brigham Incorporated
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Supports Mass General Brigham Virtual Care Programs by coordinating provider credentialing and licensure activities that enable the delivery of virtual clinical services across partner hospitals and multiple states. Responsible for providing administrative and program coordination support to assigned programs or initiatives, with a focus on provider credentialing, contracting, enrollment, invoicing, and other related operational workflows. Supports day-to-day operations, maintains regulatory and contractual documentation, and assists with coordination activities under general supervision.
Qualifications
Education
<ul>
<li>High School Diploma or Equivalent required</li>
<li>Associate's Degree Related Field of Study preferred</li>
</ul>
Experience
<ul>
<li>3+ years of administrative or program support experience required</li>
<li>1+ years of experience supporting provider credentialing, contracting, enrollment, invoicing and other related administrative workflows preferred</li>
</ul>
Knowledge, Skills and Abilities
<ul>
<li>Knowledge of credentialing, contracting, enrollment, and invoicing processes or ability to learn complex operational workflows.</li>
<li>Strong attention to detail and organizational skills.</li>
<li>Ability to manage multiple tasks and meet deadlines.</li>
<li>Effective written and verbal communication skills.</li>
<li>Ability to follow established processes and procedures.</li>
<li>Proficiency with standard office tools and enterprise systems.</li>
</ul>
Essential Functions:
<ul>
<li>Coordinates provider credentialing and re-credentialing activities, including application tracking, documentation collection, and follow-up with internal and external stakeholders.</li>
<li>Supports provider contracting workflows by tracking contract status, maintaining records, and coordinating required approvals.</li>
<li>Supports compliance with organizational policies, regulatory requirements, and established procedures by following defined workflows and escalation processes.</li>
<li>Provides administrative support for program operations, including scheduling, documentation, and data entry.</li>
<li>Assists with coordination of meetings, communications, and follow-up activities.</li>
<li>Communicates with internal and external stakeholders to support routine program activities.</li>
<li>Follows established procedures and escalates issues as appropriate.</li>
<li>Ensures compliance with organizational policies and standards.</li>
<li>Supports invoicing workflows by confirming billing‑related contract terms and coordinating required information with billing or finance partners.</li>
</ul>
Working Schedule:
<ul>
<li>Part time, 24 hours/week</li>
<li>Hybrid, onsite at Assembly Row in Somerville, MA</li>
</ul>
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$22.22 - $31.71/Hourly
Grade
4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
<h2>Mass General Brigham Competency Framework</h2>
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Program Coordinator II, Part Time

Program Coordinator II, Part Time

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