Program Coordinator-OWCI

Job Summary - Why you’ll love this position

The Office of Workforce and Community Initiatives (OWCI) is seeking candidates to fill a new Program Coordinator the position will be located in Cole County based at 3705 MO Blvd 2nd Floor, Jefferson City, MO.). Some travel is required.

Responsibilities - What you’ll do

The essential duties and responsibilities include, but are not limited to:

This position will provide leadership, operational oversight, and administrative governance for the department’s Modified Adjusted Gross Income (MAGI) eligibility determination contractors and call center operations.

Provide direct supervision, performance management, coaching, and professional development to four (4) program specialist staff that support the MAGI contractors.

Provide daily operational direction and strategic supervision to contracted call center and application processing facility management.

Assist and oversee vendor contracts for contracted MAGI call centers and processing operations. Including, but not limited to, establishing performance benchmarks (KPIs), requesting production reports, ensure compliance with state policy and federal statutory requirements, contract drafting, renewals, and formal contract amendments.

Provide support with reviewing vendor billing, invoices, deliverable receipts, and administrative costs against contract budget lines prior to authorizing payment disbursement.

All other supervisory duties as required by the department.

Qualifications - All you need for success

Bachelor’s degree and 4-7 years of relevant experience. (Substitutions may be allowed.)

Preferred****Experience:

Ø MEDES and FAMIS system knowledge.

Ø Exercise independence in problem solving.

ØSkills in oral and written communication.

Ø Grant/Contract Management.

Ø Community involvement and partnership development.

Lackofpost-secondaryeducationwillnotbeusedasasolebasisdenyingconsiderationto**any applicant.

Individual(s)selectedforthispositionmayreceiveahigherratebasedonapay differential (e.g. shift, or time-of-service pay).

*Recruitment***Area:**Accepting applications from all qualified applicants.

TheStateofMissouriisanequal****opportunity employer.

Job Details - More reasons to love this position

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Contact Details - If you have questions or require any accommodations to participate in the application or interview process please contact:

[email protected]

The State of Missouri is an equal opportunity employer and is committed to developing and maintaining a talented workforce.