Program Coordinator / Program Manager

About the role

We are seeking a highly organized and detail-oriented Program Coordinator / Program Manager to join our dynamic team at Amphenol DC Electronics Malaysia Sdn Bhd. In this full-time position based in Simpang Ampat Penang (Penang Science Park), you will play a crucial role in coordinating and planning our manufacturing and logistics operations, ensuring the efficient delivery of our products to our valued customers.

1. Job Purpose

The Program Coordinator is responsible for supporting the Program Manager in coordinating and monitoring customer programs, NPI projects and production-related activities. The role ensures that project information, schedules, documentation, materials and action items are properly coordinated and completed on time. The position acts as a key communication link between internal departments and supports the successful launch and ongoing management of wire harness and cable assembly programs.

2. Key Responsibilities

A. Program Coordination

• Support the Program Manager in managing customer programs from RFQ/NPI through mass production.

• Prepare and maintain project schedules, timelines and milestones.

• Track project progress and follow up with relevant departments on outstanding actions.

• Organize program meetings and prepare meeting agendas and minutes.

• Maintain project action-item lists and ensure timely closure.

• Prepare weekly and monthly program status reports.

• Escalate delays, risks and critical issues to the Program Manager. B. NPI / New Product Introduction

• Coordinate NPI activities for new wire harness and cable assembly projects.

• Track prototype, sample, pilot run and mass-production schedules.

• Coordinate with Engineering, Production, Quality, Purchasing and Planning to ensure project readiness.

• Follow up on: o BOM completion o Drawings o Material availability o Tooling o Fixtures o Equipment o Work instructions o Inspection standards o Testing requirements

• Monitor sample build progress and ensure samples are completed according to customer requirements.

• Coordinate customer sample submission and approval status.

B. NPI / New Product Introduction

• Coordinate NPI activities for new wire harness and cable assembly projects.

• Track prototype, sample, pilot run and mass-production schedules.

• Coordinate with Engineering, Production, Quality, Purchasing and Planning to ensure project readiness.

• Follow up on: o BOM completion o Drawings o Material availability o Tooling o Fixtures o Equipment o Work instructions o Inspection standards o Testing requirements

• Monitor sample build progress and ensure samples are completed according to customer requirements.

• Coordinate customer sample submission and approval status.

C. Wire Harness / Cable Assembly Knowledge

The Program Coordinator should have basic knowledge of wire harness manufacturing processes, including:

• Wire cutting and stripping, Crimping, Terminal application, Connector insertion, Soldering, Ultrasonic welding, Taping, Braiding, Heat shrink, Electrical testing, Continuity testing, Hi-Pot testing & Visual inspection

D. Material & Purchasing Coordination

• Coordinate with Purchasing and Supply Chain to monitor material readiness.

• Track critical and long-lead-time materials.

• Follow up on material shortages and delayed deliveries.

• Maintain material readiness status for NPI builds.

• Communicate material risks to the Program Manager.

• Support coordination of sample and prototype material requirements.

E. Engineering Change Coordination

• Support coordination of ECN/ECO and customer engineering changes.

• Track change implementation status.

• Coordinate with Engineering, Quality, Purchasing and Production.

• Monitor impact on existing inventory, tooling and production schedules.

• Ensure relevant documents are updated following engineering changes.

F. Production Coordination

• Coordinate prototype and pilot production schedules.

• Follow up with Production Planning on production readiness.

• Monitor production build status.

• Coordinate issues identified during pilot runs.

• Track production capacity and readiness for new programs.

• Support the Program Manager during production ramp-up.

G. Customer Support

• Support the Program Manager in preparing customer reports and presentations.

• Coordinate customer sample submissions.

• Track customer feedback and approval status.

• Maintain customer program documentation.

• Follow up on customer requests and ensure responses are provided on time.

• Support customer meetings and program reviews.

H. Quality Coordination

• Coordinate with Quality on customer quality requirements.

• Track sample inspection and testing results.

• Support customer complaint and corrective-action follow-up.

• Monitor quality issues during prototype and pilot production.

• Ensure required quality documents are completed and submitted on time.

3.Requirements Education

• Diploma or Bachelor's Degree in: o Engineering o Manufacturing o Supply Chain o Business Administration o Project Management o or related field.

Experience 2–5 years of experience in:

• Program coordination

• Project coordination

• NPI

• Manufacturing

• Production planning

• Customer service

• Supply chain