PROGRAM COORDINATOR, SPECIALITY DOCKET- CHARLOTTESVILLE (FULL-TIME)

POSITION TITLE: SPECIALTY DOCKET PROGRAM COORDINATOR

GENERAL STATEMENT OF RESPONSIBILITIES: This is an FLSA non-exempt position. The Specialty Docket Program Coordinator is responsible for coordinating services and supporting program operations for Region Ten’s treatment specialty docket programs, including Therapeutic Docket (TD) and Charlottesville-Albemarle Recovery Court (RC). Responsibilities include coordinating referrals, assessments, treatment orientation, and transitions between jail, hospitals, residential treatment, and outpatient services; tracking participant engagement and treatment needs; facilitating communication between treatment providers, community partners, participants, and the court; and supporting the overall case coordination process. The Coordinator works closely with RC and TD treatment teams to ensure participants are connected to appropriate services and that transitions between levels of care occur efficiently and with continuity. The incumbent is expected to follow established Region Ten policies, program procedures, and professional standards while demonstrating sound judgment, strong organization, and effective communication.

Oversight over Recovery Court and Therapeutic Docket programs, regular collaboration with OAR and court system, and other community stakeholders. See systems in action in the lives of consumers.

Qualifications EDUCATION:

• Master’s degree in a human services, behavioral health, social work, psychology, criminal justice, or related field is required.

Experience

• Experience with care coordination, case management, program coordination, or related services within a behavioral health, substance use, human services, or criminal justice setting preferred.
• Experience working collaboratively with behavioral health providers, courts, correctional settings, hospitals, residential treatment providers, or other community partners strongly preferred.

Certification/License

• Professional license preferred but not required.
• Must be registered with VA Dept of Health as Resident or Supervisee within 6 months of hire if not already licensed
• Valid driver’s license and ability to meet agency requirements for transportation and a certificate of valid personal automobile insurance must be provided is required.

KSAS

Knowledge of: behavioral health and substance use treatment systems; basic principles of care coordination and continuity of care; general understanding of the criminal justice and treatment court systems; the intersection of mental health, substance use, and justice involvement; basic understanding of levels of care and the ASAM framework; Medicaid/ARTS service authorization processes; confidentiality requirements; and electronic health record systems.

Skills in: coordinating multiple services and providers across different systems; strong organization, time management, and follow-through; tracking multiple participants and time-sensitive tasks simultaneously; professional oral and written communication; problem-solving; maintaining accurate records; data entry and basic data tracking; and communicating effectively with participants, clinicians, court personnel, correctional staff, community providers, and agency leadership.

Abilities to: manage multiple priorities and deadlines in a fast-paced environment; independently follow cases and identify outstanding needs or barriers; communicate effectively across behavioral health, criminal justice, and community systems; build collaborative working relationships with individuals of diverse backgrounds and experiences; maintain confidentiality and appropriately manage sensitive information; recognize concerns requiring clinical consultation and seek guidance from the Director; and demonstrate flexibility, professionalism, and sound judgment when responding to changing participant and program needs.

Hourly Salary Range GRADE 10- $23.12- $34.68 per hour

SCHEDULE: Full-time (Non-exempt)

POSITION LOCATION: Peterson Building

800 Preston Avenue

Charlottesville, VA 22903