Program Coordinator Supervisor

Job Type: Fully remote work (9:00am-4:00pm EST time)

Job Type: Full-time

Work Location: Remote

Key Responsibilities

• Act as team lead and supervise program coordinators on various tasks
• Coordinate and manage program-related administrative tasks to ensure smooth operations.
• Conduct cold calls to potential clients and referral sources to generate new business.
• Serve as a key point of contact for client inquiries, ensuring prompt and professional service.
• Schedule and conduct interviews for new staff, including HHAs, nurses, and other care providers.
• Prepare and distribute meeting agendas, take meeting notes, and ensure follow-up on action items.
• Create presentations and reports for internal and external meetings.
• Collaborate with HR to assist with onboarding, training, and scheduling.
• Maintain accurate and organized client and employee records.
• Support management with special projects and initiatives as needed.

Qualifications

• Proven experience in customer service, cold calling, and office coordination.
• Strong verbal and written communication skills.
• Experience in conducting interviews and working in a fast-paced, professional setting.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent time management and organizational abilities.
• High level of professionalism and interpersonal skills.
• Previous experience in home care, healthcare, or a related field is a plus.

Preferred Skills

• Customer Service Experience .
• Familiarity with home care agency operations and regulations