Program Coordinator - US Process

We are hiring for the role Program Coordinator for Chennai location

Designation: Program Coordinator

Location: Nungambakkam, Chennai

Working Days: Monday to Friday (Weekend Off)

Shift: US Shift ( 5:30 PM 2:30 AM)

Job Summary:

The Program Coordinator is responsible for working beside the Program Manager to support the Company's staffing program with a client, including customer service, onboarding, employee relations, and setting goals/objectives. The Program Coordinator works directly with the Program Manager to ensure all processes and procedures are met to ensure all Key Performance Indicators are upheld.

Role & responsibilities

• Responsible for the day-to-day delivery of program services to our clients with a primary focus on effectively managing clients specific needs relating to the Program and providing the administrative support to customers/contractors.
• Represents Acara as the point of contact for contractor issues and inquiries that include, but are not limited to, timekeeping, payroll, etc.
• Assists with contractor onboarding and off-boarding administrative tasks through the VMS tool.
• Prepare and maintain trackers and reports, including financial analysis, for customer and corporate staff.
• Assist with 1099 and sub vendor setup on VMS tool.
• Maintain set benchmarks as set forth by the Company.
• Maintains employee confidence and protects operations by keeping human resources data confidential.
• Communicate regularly with branch and corporate personnel regarding payroll changes and other employee administrative issues, as well as employee relations issues and workers' compensation

Other Duties:

• Establish customer/contract employee relations through frequent contact and various activities
• Responsible for various other administrative and supervisory duties as directed by the Company

Required Skills / Qualifications:

• One year of experience working in an administrative role
• One year of experience and strong proficiency in MS Word, Excel, and Outlook

Preferred Skills / Qualifications:

• Associates degree or higher
• One year of experience with employee onboarding and employee relations
• One year of experience with Elevate or similar VMS tools
• Ability to prioritize daily tasks
• Strong attention to detail.

Feel Free to reach me if you are interested. Hanni Monica - 9500070112/ [email protected]