Program Coordinator - West

JOIN OUR TEAM AS PROGRAM COORDINATOR - West!

Are you passionate about supporting others, managing volunteers, and making a meaningful impact? We’re looking for a dynamic coordinator to support our Program and Services Team and build our volunteer teams across courts in the West. Broadmeadows, Sunshine, and Wyndham locations.

• Salary: Level 5
• Hours: Part-time, 30 hours per week
• Contract: 2 years fixed term
• Court based – Wyndham Law Courts (some WFH hours available/negotiable) with travel to Sunshine and Broadmeadows Courts

The Program Coordinator plays a vital role in enhancing access to justice for vulnerable individuals in Victoria’s metropolitan and regional courts by managing and developing a volunteer workforce that act as front-line community service professionals. This role involves leading service operations, overseeing volunteers across multiple courts, and fostering positive relationships with courts, communities, and support services.

ABOUT US

Court Network is a leading organisation dedicated to providing a team of volunteers who offer non-legal support and assistance to individuals navigating the justice system. Our role is to empower and increase the confidence of court users in managing the requirements of the courts.

WHAT YOU'LL DO

• As a member of the Programs and Services Team, you'll be responsible for all aspects of service operations, funding compliance, and quality initiatives in accordance with Court Network’s values and purpose.
• Support a portfolio of courts and the associated Networker Teams, locations and volunteer numbers may vary, based on the needs of the organisation.
• Work collaboratively with key stakeholders within the court context representing Court Network in meetings and networks. Stakeholders include Magistrates, court staff, and community organisations, including community legal services and family violence services.
• Develop appropriate referral pathways for court users in the community and court settings, building teams with strong referral practices.
• Work closely with the Community Connections Coordinator at Wyndham Law Courts to deliver a strong Court Network service and foster collaboration between Community Connections and the Wyndham-based Networker team.

KEY SELECTION CRITERIA

• At least 2 years’ experience working in a Coordinator equivalent role or similar.
• Demonstrated knowledge and skills in best practice Volunteer Management.
• A commitment to social justice and an understanding of the systemic barriers in place for those who are marginalised and vulnerable, including members of diverse groups within the community.
• Highly developed communication and interpersonal skills including conflict resolution, stakeholder engagement, and the production of quality program documentation.
• An understanding of Family Violence, the Victorian Government’s family violence reform agenda, and how they relate to delivery of Court Network services in court.
• Highly developed computer literacy including proficiency in Microsoft Office suite (Outlook, Word, PowerPoint, Excel) and experience with Microsoft Dynamics Customer Relationship Management platform.

Please apply via the 'Apply Now' button as soon as possible, applications will be reviewed upon submission.

For further information please contact Christopher Freeman, Team Leader (North East), on [0415 389 382](tel:0415 389 382).

Please obtain a copy of the job description by contacting [email protected].

Court Network is an Equal Opportunity employer and we encourage applications from Aboriginal and Torres Strait Islander community members and members of multicultural communities