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Program Delivery Officer Level 1

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Program Delivery Officer Level 1

Queensland Corrective Services

Program Delivery Officer Level 1

21 days ago

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Important information


Contract type:

Permanent

Location:

Toowoomba QLD, Australia

Work mode:

Onsite

Published on:

1 October 2026

What they need


Southern Queensland Correctional Centre (SQCC) is located in Spring Creek, approximately 17 kms from the township of Gatton in the Lockyer Valley. The centre provides high security secure placement accommodation for sentenced and remand women that are classified as high or low security.

Women who enter the criminal justice system often come from lives characterised by sexual, emotional and physical abuse, domestic and family violence, substance addiction and mental health problems. QCS provides a gender-responsive, trauma-informed approach to managing women with the goal of offering an opportunity to truly rehabilitate and escape the cycle that led to crime.

It is important to recognise that to change a woman is to change a generation.

In this role you will ensure a high level of community safety through the delivery of approved general and /or sexual offending programs to those prisoners assessed as requiring intervention programs.

The primary accountabilities of the Program Delivery Officer (Level 1) include:

  • Participate in planning activities to ensure offenders have timely access to appropriate programs and interventions
  • Prepare offenders for offender intervention programs
  • Ensure offender program activities are consistent with evidence-based practice
  • Deliver offender intervention programs in accordance with operational plans
  • Provide advice to relevant officers regarding offender program suitability and/or other interventions
  • Monitor progress of offenders during programs and related activities and report on progress
  • Comply with program management procedures, standards and guidelines
  • Identify and respond appropriately to risks arising from offender management
  • Maintain own level of knowledge of contemporary offender programs research and practices, and legislation, policy and procedures in relation to offender management
  • Participate in case management activities as required for offenders assessed as requiring program participation
  • Provide timely information to relevant sites in relation to each offender's participation in programs for case management
  • Monitor offender management files and programs to ensure continuity and consistency
  • Ensure records and information data for the Integrated Offender Management system (IOMS) are accurate and current
  • Administer appropriate assessments to offenders
  • Analyse assessment results and record information
  • Contribute to case management and sentence management activities for offenders
  • Ensure records and information data for the Integrated Offender Management system (IOMS) and the Offender Programs Assessment Service (OPAS) are accurate and current
  • Ensure maintenance, accuracy and appropriateness of records and intervention reports, program data for appropriate authorities
  • Ensure the timely provision of advice to courts, boards and other agencies regarding offenders
  • Provide program impact reports to courts and parole boards for participants
  • Promote value of offender programs to relevant agencies and support services
  • Develop productive relationships with service providers and the community generally to enhance the community's regard for offender programs

The role description provides the minimum requirements for the role. The incumbent may be required to undertake other duties as required outside of these primary accountabilities.

Occupational group Education & Training

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