Program Director

Job Type: Full-Time, Exempt.

Work Schedule: Monday through Friday, 9:00 AM to 5:00 PM. On-call 24/7 for emergencies and special problems/activities.

Reports To: Chief Program Officer.

Position Overview:
The Program Director is responsible for managing the day-to-day operations of the program, ensuring seamless delivery of services, compliance with funding requirements, and the achievement of program goals. This role focuses on developing and implementing skill-building, educational, and transformational programming for participants while leading a team of Participant Advocates. The Program Director also plays a key role in reporting program performance and impact to stakeholders.

Key Responsibilities:
Program Leadership and Compliance:

• Administer daily operations of program services, activities, and assigned staff.
• Ensure all program activities comply with funding regulations and organizational policies.
• Develop and implement clear program objectives aligned with funder and agency requirements.
• Conduct regular facility checks to ensure operations are in compliance with policies and procedures.

Team Management and Development:

• Provide weekly, bi-weekly, and monthly supervision of subordinate staff.
• Organize staff meetings, create and manage work schedules, and address scheduling needs.
• Recommend and document staff training requirements to enhance team capabilities.

Program Planning and Execution:

• Develop and monitor program budgets to ensure fiscal compliance.
• Plan and coordinate program activities, documenting adherence to funder and organizational standards.
• Identify and secure resources for participant referrals and organizational needs.
• Oversee HMIS data collection systems to track participation, demographics, and other key metrics.

Reporting and Stakeholder Engagement:

• Prepare and submit timely reports, including weekly and monthly program metrics and updates.
• Collaborate with the Chief Program Officer and funders to establish and enforce program policies.
• Make presentations about agency programs to referral sources and potential partners.

Quality Assurance and Risk Management:

• Ensure program compliance with regulatory and quality assurance standards.
• Maintain accurate and up-to-date documentation of service plans, treatment plans, and incident reports.
• Respond to emergencies and document incidents in accordance with funder and organizational policies.

Perform other duties as assigned to support the overall goals and needs of the organization.

Education and Experience:

• Bachelor’s Degree from an accredited institution.
• Minimum of 5 years of administrative experience in programs serving homeless, mental health, or substance abuse populations.
• At least 2 years of supervisory or program development experience.
• Equivalent combinations of education and experience will be considered.

Skills and Competencies:

• Strong organizational and time management skills with the ability to prioritize effectively.
• Excellent verbal and written communication skills.
• Flexibility and responsiveness to emergency requests or changes in work schedules.
• Proficiency in data management systems and reporting tools.

Other Requirements:

• Valid driver’s license and satisfactory motor vehicle record.
• Must pass criminal and child abuse clearances.

Benefits:

• Comprehensive health, dental, and vision coverage.
• Generous paid time off and flexible work schedules.
• 401(k) matching program.
• Professional development programs, as well as leadership training.

Equal Opportunity Employer SELF Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability status, or any other characteristic prote