Program Director

Position Title: Veterans Serving Veterans Program Director

Program: AmeriCorps Senior Demonstration Program – Veterans Serving Veterans

Location: Jefferson County, Alabama, with coordination across additional service areas

Reports To: Executive Director

Employment Status: Full time (Position is grant funded for 3 years)

Founded in 1972, Positive Maturity is a nonprofit organization dedicated to enhancing the lives of older adults by promoting independence, dignity, purpose, and social connection. Our mission is to connect older adults with meaningful volunteer opportunities, supportive services, and community resources that improve quality of life. Positive Maturity is a grant sponsor project partner for AmeriCorps Seniors and a United Way partner .

Position Summary

The Veterans Serving Veterans Program Director is responsible for the overall administration, coordination, implementation, and evaluation of Positive Maturity’s Veterans Serving Veterans Senior Demonstration Program. The program connects older adult veterans with meaningful volunteer opportunities that support fellow veterans, promote independent living, reduce social isolation, and provide respite and support to family caregivers.

The Director will recruit, screen, train, and supervise veteran volunteers; develop partnerships with veteran-serving organizations and community agencies; coordinate in-home companionship and supportive services; and ensure compliance with AmeriCorps federal grant requirements, organizational policies, and reporting deadlines. The Director will work closely with the Executive Director to achieve program goals, manage grant resources, and demonstrate measurable outcomes.

Essential Duties and Responsibilities

1. Program Administration and Grant Management

• Oversee daily operations and implementation of the Veterans Serving Veterans program in accordance with the approved federal Senior Demonstration Grant.
• Develop and maintain annual work plans, goals, objectives, timelines, and performance measures.
• Monitor program activities to ensure compliance with federal grant requirements, approved budgets, and Positive Maturity policies.
• Maintain accurate program records, volunteer files, participant documentation, service logs, and supporting records.
• Prepare timely progress reports, performance reports, and other required grant documentation.
• Monitor expenditures and assist with budget development, expense tracking, and financial reporting.
• Communicate grant progress, challenges, and accomplishments to the Executive Director.

2. Veteran Volunteer Recruitment and Management

• Recruit and engage veterans aged 55 and older who meet program eligibility requirements and are interested in serving other veterans.
• Develop recruitment partnerships with veterans’ organizations, VA-related community resources, senior centers, churches, and other community agencies.
• Coordinate volunteer screening, eligibility verification, orientation, training, placement, and ongoing support.
• Match volunteers with eligible veteran participants based on individual needs, interests, location, and program guidelines.
• Monitor volunteer participation, service hours, retention, and performance.
• Recognize volunteer contributions and promote a positive, supportive volunteer experience.

3. Veteran Participant Services

• Identify older veterans who may benefit from companionship, social engagement, assistance with community connections, and supportive services.
• Coordinate referrals, intake, needs assessments, and service planning within the scope of the program.
• Arrange appropriate in-home visits and companionship services consistent with grant requirements and participant needs.
• Monitor participant satisfaction, independent living outcomes, and changes in social connection.
• Identify community resources for veterans and caregivers, including benefits assistance, transportation, food resources, health services, and respite support.
• Maintain confidentiality and protect sensitive participant information.

4. Community Partnerships and Outreach

• Establish and maintain working relationships with veteran service organizations, healthcare providers, social service agencies, local governments, and community partners.
• Represent Positive Maturity at community meetings, outreach events, veteran fairs, and program presentations.
• Promote awareness of the Veterans Serving Veterans initiative throughout Jefferson County and other approved service areas.
• Develop referral networks to increase program enrollment and volunteer recruitment.
• Coordinate with other Positive Maturity programs to identify appropriate opportunities for collaboration.

5. Monitoring, Evaluation, and Quality Assurance

• Track program outputs and outcomes, including veteran volunteers recruited, participants served, service hours, referrals, and participant satisfaction.
• Monitor progress toward grant goals and implement corrective actions when performance targets are not being met.
• Maintain documentation supporting federal grant expenditures, volunteer services, and reported outcomes.
• Support program reviews, monitoring visits, audits, and requests for documentation.
• Use participant and caregiver feedback to improve service delivery and program effectiveness.

6. Staff and Volunteer Supervision

• Provide guidance, training, and ongoing support to program staff and volunteers.
• Establish clear expectations, performance standards, and accountability procedures.
• Coordinate staff schedules, volunteer assignments, and service coverage.
• Address concerns promptly and communicate significant personnel or program issues to the Executive Director.

Minimum Qualifications

• Bachelor’s degree in social work, human services, public administration, nonprofit management, gerontology, or a related field preferred.
• Relevant experience in program management, veteran services, aging services, volunteer coordination, or human services.
• Experience with grant-funded programs, documentation, reporting, and performance monitoring preferred.
• Strong organizational, communication, leadership, and problem-solving skills.
• Ability to develop community partnerships and work effectively with older adults, veterans, caregivers, and diverse populations.
• Proficiency in Microsoft Office, electronic recordkeeping, spreadsheets, and program reporting systems.
• Ability to travel within assigned service areas and maintain a valid driver’s license, auto insurance, and appropriate transportation, as required.

Equivalent combinations of education and relevant experience may be considered.

Knowledge, Skills, and Abilities

• Knowledge of veteran services, aging services, and community-based support systems.
• Understanding of volunteer recruitment, training, placement, and retention.
• Ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills.
• Ability to maintain accurate, confidential, and audit-ready records.
• Commitment to ethical conduct, accountability, cultural sensitivity, and person-centered services.
• Ability to work independently while collaborating with organizational leadership and community partners.

Performance Expectations

The Program Director will be evaluated on progress toward approved grant goals, including:

• Recruitment, training, and retention of eligible veteran volunteers.
• Enrollment and service coordination for eligible veteran participants.
• Timely submission of required reports and accurate documentation.
• Compliance with federal grant requirements and approved program procedures.
• Development of effective community partnerships and referral networks.
• Achievement of participant satisfaction and independent living outcomes.
• Responsible stewardship of grant funds and program resources.

Working Conditions

This position requires a combination of office-based administration, community outreach, meetings with partner organizations, and visits to program participants and volunteers. Occasional evening or weekend activities may be required to support recruitment, training, and community events.

Equal Employment Opportunity

Positive Maturity is an equal opportunity employer and is committed to providing an inclusive and respectful work environment. Employment decisions are made in accordance with applicable federal and state laws.

Pay: From $46,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person