Program Director - Home and Community Based Services

Program Director

Thomas Allen, Inc.

Join our team at Thomas Allen and become a leader in empowering individuals with disabilities to live their best lives. As a Program Director, you will have the rewarding responsibility of ensuring the smooth operation of all day-to-day activities in your assigned division. You will have the opportunity to use your leadership skills to manage and mentor a team, while also making a positive impact in the lives of those we serve.  You will also play a crucial role in overseeing the financial well-being of the division and employment requirements of your team. At Thomas Allen, we value teamwork and collaboration, and we are excited to welcome a new member to our team who is passionate about making a difference and committed to providing person-centered supports.  

FLSA Status: Salary, Exempt
FTE: 1.0
Hiring Range: Starts at $75,000 annually. Higher starting wage depending on experience, education, certifications, etc.
Website:Thomas Allen (thomasalleninc.com)

Key Responsibilities:

• Oversee referral screening, admission coordination, service initiation, transfers, and terminations. Ensure individuals meet admission requirements and communicate decisions to case managers and legal representatives.
• Review and edit reports from Program Managers/QIDPs for person-centered language, regulatory compliance, and timely submission; delegate as needed.
• Review all incident and maltreatment reports, participate in investigations, and ensure follow-up actions are implemented to support individual safety and well-being.
• Plan and facilitate Program Manager meetings, including preparing agendas, minutes, and follow-up on issues or ideas raised.
• Supervise and support Program Managers and assigned staff, including recruitment, orientation, training, scheduling, supervision, and performance evaluations. Ensure staff competency and regulatory training requirements are met.
• Oversee licensing compliance for assigned divisions, coordinate paperwork, facilitate reviews, and ensure corrective actions are completed as required.
• Conduct initial and annual on-site audits, review financial and programmatic outcomes, and ensure corrective actions are implemented following audits.
• Coordinate, develop, and update Program Abuse Prevention Plans and division-specific policies; train staff on policies and oversee implementation.
• Monitor and maintain financial systems for assigned divisions, including budgeting, household accounts, expenditure tracking, and coordination with finance staff.
• Ensure staff coverage and direct care needs are met, including scheduling floaters, on-call coverage, and responding to emergencies.
• Maintain knowledge of industry standards, regulatory requirements, and agency policies, including Affirmative Action and Thomas Allen procedures.
• Participate in the on-call rotation for emergencies, provide guidance and consultation as needed.

Qualifications:

• Meet qualifications of a Designated Manager, including:
  • A bachelor's (BA) degree in a field related to human services and 1 year of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older
  • OR an associate (AA) degree in a field related to human services and 2 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older
  • OR a diploma in a field related to human services from an accredited post-secondary institution and 3 years of full-time work experience providing direct care services to persons with disabilities or person age 65 or older
  • OR a minimum of 50 hours of education and training related to human services and disabilities and 4 years of full-time work experience providing direct care services to persons with disabilities or persons age 65 or older under the supervision of a staff person who meets the qualifications identified in 1 to 3 above
  • AND 3 years of proven supervisory experience working with individuals with disabilities, related conditions, or persons age 65 or older.

What We Offer our Team Members!

Benefits provided to****Full-Time Employees (35+ hours/week):

• 7 Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and one Floating Holiday to use when it matters most to you!
• Paid Leave= Paid vacation time off to help you recharge and maintain work-life balance & Earned Sick and Safe Time (ESST)
• Comprehensive medical, dental, vision, disability, and life insurance coverage
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care Account (DCA) options to help you manage healthcare expenses
• 401(k) program to help you plan for your financial future
• Mileage reimbursement for work-related travel
• Paid training and certifications to help you develop new skills and advance your career
• Employee appreciation programs to recognize your contributions and efforts
• Mental health support to prioritize your well-being
• Opportunities for career advancement and growth to help you achieve your professional goals

*Thomas Allen is an Equal Opportunity and Affirmative Action Employer of all people without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, veteran's status, membership or activity in a local human rights commission, or status with regard to public assistance.*As our agency continues to grow, we are looking for team members with diverse perspectives and backgrounds who are passionate about providing services that empower those we support.