Program Executive

Job Responsibility

• Support daily sales operations and coordinate activities across departments.
• Serve as the main liaison between customers and the sales team.
• Prepare and analyze sales reports, KPIs, forecasts, and turnover reports.
• Manage sales orders, pricing updates, quotations, and customer requests.
• Monitor sales trends and maintain accurate sales records.
• Coordinate delivery schedules and shipment arrangements with internal teams.
• Handle customer returns (RGA) and order-related issues promptly.
• Communicate Engineering Change Notices (ECN) and New Product Introductions (NPI) to customers.
• Assist in demand forecasting and sales planning activities.
• Maintain organized sales documentation and filing systems.
• Perform other duties assigned by management.

Job Requirement

• Bachelor’s Degree in Business Studies / Business Administration / Business Management / Marketing; or 1 year or more of related working experience and training; or equivalent combination of education and experience.
• Customer service-oriented with a positive attitude.
• Detail-oriented with excellent organizational skills.
• Ability to work under pressure and meet deadlines.
• Proficient in Microsoft Office applications.
• Strong time management and multitasking abilities.
• Knowledge of ERP systems is an added advantage.
• Team player with a willingness to learn and grow.
  Strong communication and interpersonal skills.