Program Executive

Overall Job Responsibility

• Responsible for sales and revenue achievement with reference to target and company goals.
• Responsible for new opportunities and engagements.

Responsibilities

• Assist on sales operation and in charge sales & marketing for company and customer's payment collection.
• To manage and foster a good working relationship with the customers.
• Develop new prospects and contacts in the market.
• To handle the customer's feedback and complains prudently and decisively.
• To understand and know all the products the company manufacture.
• Coordinate all design requirement, tooling, submission of sample, production and delivery.
• To understand the customer's product and technology aspect to develop new application for them.
• Strengthen sales & marketing operation; penetrate local & oversea market.
• Planning and monitoring sales revenue; fulfill sales target and profit requirement.
• Gather market information and make strategic to capture market share
• Monitor and decide the flow of communications between the customers and company.
• Decision in making quotations and commitments to customers.
• Responsible for assigned customer accounts as a focal point in term RFQ execution, quotation, customer service, responsiveness, OTD, quality visits and audits.
• Manage and drive related team towards achieving sales revenue, marketing target, AR collection, company goals and customer satisfaction with reference to established target.
• Support Sales and Marketing strategies in term of current businesses and new opportunities inclusive responsible for new market identification.
• Perform strategic planning and continuously improve the Sales and Marketing activities. To identify the issues, improvements and generate report inclusive product sanity check.
• Responsible for documents and record maintenance with reference to standard requirements.
• Support on evaluation, qualification build and ad-hoc requirements from time to time inclusive provide training or briefing to team members.
• Any other duties or responsibilities assigned by superior from time to time.

Requirements

• Education Level: Processes at least Diploma/Bachelor's Degree in Marketing/Engineering or others related field.

• Minimum 1 years’ experience in electronics / manufacturing / commercial business for Account Management field.

• Ability to understand the real intention of customer's request and foreseen their needs.

• Ability to communicate well with internal and external parties.

• Outstanding customer focus.

• A positive attitude and are a team player to follow through.

• Possesses excellent customer service skills.

• Self- motivated with high competency in using Microsoft Office suite.

• Able to understand and explain technical properties of product/process to non-technical staff and customer.