Program Facilitator

Serco is a place where you can grow Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

Benefits We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Opportunities for professional growth and development
• Supportive work environment with trusted leadership
• Access to a range of health and wellbeing programs
• Collaborative and inclusive workplace culture
• Long-term, secure employment with a global company

Make an impact at Serco The Program Facilitator will deliver therapeutic programs to small groups of 10-12 prisoners, focusing on addressing violence, addiction, and other offending behaviours. In collaboration with a co-facilitator, the role ensures participants have the opportunity to engage in behaviour change and establish a risk management plan to increase community safety.

Serco is a place for you. To Be Successful In This Role You’ll Have

• A degree (or progression toward) in Psychology or Social Work.
• Experience in delivering group programs and interventions, ideally within correctional, welfare, or institutional settings.
• Demonstrated ability to manage group dynamics and work with participants who may have complex mental health or behavioural issues.
• Strong report writing and communication skills to document offender progress and behaviour.
• Understanding of cognitive behavioural approaches to address and change offending behaviours.
• Ability to work collaboratively in a multidisciplinary environment and respond to diverse participant needs.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, immigration, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters? At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco