Program Implementation Analyst

Program Implementation Analyst | Location: Gardiner, ME | Contract | Hourly Pay Range: $25-$33 This role offers an opportunity to support critical natural hazard mitigation programs through effective coordination and process management. The position involves overseeing application review, stakeholder engagement, and system testing to ensure successful program delivery and compliance.

Key Responsibilities

• Manage program implementation, operational setup, and process improvements.
• Conduct user acceptance testing (UAT) to validate system functionality and accuracy.
• Review training and program materials for accuracy, completeness, and consistency.
• Review applications for completeness, eligibility, and compliance with program guidelines.
• Serve as a subject matter expert on program policies, providing guidance and answering applicant questions throughout the application lifecycle.
• Coordinate with contractors, evaluators, and external partners to facilitate application reviews and project approvals.
• Monitor applications through all review and approval stages, ensuring timely processing and effective communication.
• Identify opportunities to enhance program efficiency, customer experience, and operational effectiveness.
• Maintain strong working relationships with internal stakeholders, insurance partners, construction professionals, and technology vendors to support program success.

Required Qualifications

• Bachelor’s degree or equivalent experience in public administration, business administration, finance, emergency management, insurance, public policy, engineering, construction, risk management, or related fields.
• Experience conducting user acceptance testing (UAT) to validate system functionality and accuracy.
• Ability to create and review training materials, program documentation, and procedural guidance for clarity and accuracy.
• Strong stakeholder engagement skills, including coordination with internal teams, external partners, vendors, and contractors.
• Ability to review applications for completeness, eligibility, and compliance with program guidelines.
• Strong organizational skills to track applications, coordinate reviews, and communicate updates.
• Excellent communication, attention to detail, and problem-solving skills, with a focus on process improvement.

Preferred Qualifications

• Experience in public administration, emergency management, or related fields.
• Familiarity with program policies and procedures in mitigation or resilience initiatives.
• Prior experience working with external partners and managing multi-stakeholder projects.

About Delphi-US - Peacemakers In The Talent War Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages. Delphi's core technical focus includes Data Sciences & Analytics, Modern AI/ML Model Monetization, Cloud Engineering, Cyber Security, ERP Rescue; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client's specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results.

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