Program Lead

The Accoras Team

Accoras has been delivering mental health and wellbeing services to South-East Queensland young people and families for well over 30 years.  Our Vision is 'Good Mental Health For All'.  Alongside this vision we have a mantra of Changing Lives.  Everything we do at Accoras is with a view on 'Changing Lives' - for our clients, community and our own people.  Find out more about us and the services we deliver here: https://www.accoras.com.au/

We pride ourselves on delivering high-quality supports to individuals, families and communities in ways that build capacity and ripple beyond the original consumer. Because of the holistic and community-minded way we operate, by helping one we help many.

About the Role

The Accoras Collaborative Aftercare Program (ACAP) provides non-clinical community-based mental health support to children and young people with severe mental illness and reduced psychosocial functional capacity who are not eligible for the NDIS and other government programs. ACAP is delivered through provision of client-centred outreach interventions which are age appropriate, focused on emotional resilience and skill building, and respond to both the mental illness and related psychosocial impairments.

Our Program Lead will oversee the implementation of the program and provide support and direction to a small team of psychosocial case workers. This position is responsible for referrals into the program and will work directly with key stakeholders. The Program Lead will be skilled in assessing a young person’s needs, including conducting complex risk assessments.

*The role is a fixed term position up to 30 June 2027*

About You

Your leadership, experience and dedication to supporting young people at risk will be highly valued.

Key responsibilities will include:

• Overseeing and intaking for the ACAP including building community partnerships, and supporting the Service Manager to achieve defined program goals.
• Building and maintain effective relationships with key stakeholders involved in the provision of health, mental health and psychosocial services to young people.
• Actioning all referrals into the program.
• Conducting ongoing risk assessments including assessment of suicide and deliberate self-harm risk and violence risk, developing action plans to mitigate concerns, and providing follow up support and referral for treatment.
• Participating in case review meetings, review progress and exit strategies.
• Contributing to program service delivery planning, evaluation, performance and data reporting to internal and external stakeholders.
• Providing supervision and mentoring to your team.
• Ensuring quality standards are practiced and that opportunities to improve or streamline systems and processes are acted upon.

Qualifications and Experience:

• Tertiary qualifications in Social Work, Human Services, Psychology, or a related allied health discipline; or equivalent work experience.
• Relevant experience working in a case management role delivering psychosocial supports to young people at high risk of suicide.
• Demonstrated skills in making appropriate decisions and problem solving, including in crisis situations and where risk to client safety is involved.
• Highly developed communication, interpersonal and leadership skills, including the demonstrated ability to network and develop relationships with community partners and stakeholders.
• A high level of attention to detail and demonstrated strong time management and organisational skills.
• High levels of professionalism, confidentiality and discretion and the ability to relate to and work effectively with young people and their support networks.
• Sound emotional resilience including the ability to sit with discomfort, distress and people in crisis.

Our clients have a variety of cultural backgrounds and life experiences, and we are committed to building a team that reflects and responds to this diversity. We welcome applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a personal experience of mental illness, LGBTQIAP+ people and people with a disability.

What we offer:

• Above award rates with generous salary packaging options only available to employees of a not-for-profit organisation including Salary Packaging options (up to $15,899 tax free!!) and Meals and entertainment allowance of up to $2,650
• A flexible workplace that accommodates preferences for an eight or nine day fortnight
• Additional paid leave over Christmas and on your birthday, and a paid volunteer day each year
• Leave loading at 17.5%
• Portable Long Service Leave
• Supportive and collaborative team environment
• Professional development, training and regular clinical supervision and mentoring

To Apply

Please click on the Apply Now button and follow the prompts to upload your résumé and cover letter, outlining your suitability against the responsibilities of the role.