Program Leader

Enterprise MDR & CDR SaaS Implementation Programme | Cognizant Systems Integration

Hybrid — Remote (aligned to client hours) | GxP High

About the Role

Own end-to-end delivery, financial performance, resourcing, and stakeholder management for a multi-year enterprise MDR & CDR SaaS implementation programme, coordinating a 20+ person delivery team across CDR, MDR, Integration, and Validation workstreams.

Key Responsibilities

• Own the programme plan, milestones, and RAID log across all workstreams

• Chair weekly programme status forums with client IT/SIT/Business stakeholders

• Resolve cross-workstream dependencies and ownership ambiguity

• Own resourcing: attrition/backfill planning, performance management, team stabilisation

• Own commercial health: burn, forecast-to-actual variance, change requests against SOW

• Act as primary escalation point for client leadership; manage with structured RCA and action plans

• Own programme-level accountability for the LSH-to-CDS migration cascade (MDR Lite → TCS MDR → CDS)

• Own the programme risk register and audit/validation readiness (GxP traceability)

What You Bring

• 12+ years programme/project management, incl. 5+ years leading large-scale, multi-workstream tech/SaaS programmes in regulated environments

• Experience owning programme P&L, SOW/commercial governance, and change control

• Proven multi-workstream delivery ownership (technical, functional, commercial)

• Strong stakeholder/escalation management at senior/executive level

• Workforce management at scale (attrition, performance, stabilisation)

• GxP/regulated-industry experience; familiarity with validation lifecycle (URS, OQ/PQ)

• Familiarity with clinical data platforms (CDR, MDR, EDC, LSH, or equivalent)

Desirable

• Large pharma/regulated clinical data transformation programme experience

• Familiarity with Medidata (Rave, CDS), TCS DO Accelerate, or equivalent

• CDISC standards knowledge (USDM, SDTM, ADaM)

• Legacy-to-SaaS coexistence/migration programme experience

• PMP, PRINCE2, Agile/SAFe certification