Program Logistics Coordinator

Onsite Raleigh/Hybrid, Remote only if open to relocation to Raleigh in future

About the Role

We are seeking a highly organized and proactive Program Logistics Coordinator to support critical supply chain and logistics operations across multiple programs. This role is responsible for ensuring material visibility, inventory accuracy, supplier accountability, and the efficient movement of products throughout the supply chain.

The ideal candidate thrives in a fast-paced environment, demonstrates strong analytical and organizational skills, and brings working knowledge of international shipping, Incoterms, title transfer, insurance, liability considerations, and inventory management practices.

This is an excellent opportunity for a logistics professional who enjoys solving complex operational challenges, collaborating with suppliers and stakeholders, and driving execution excellence.

What You'll Do

Manage and maintain accurate inventory records, material status reporting, and part-level accountability.

Conduct routine inventory reviews and reconciliation activities to ensure inventory accuracy and material availability.

Partner with suppliers and vendors to expedite deliveries, resolve shortages, and mitigate schedule risks.

Track and communicate material readiness, shipment status, and logistics performance to key stakeholders.

Support domestic and international transportation activities, ensuring compliance with shipping requirements and trade terms.

Apply knowledge of Incoterms, title transfer, insurance coverage, and liability ownership to support logistics planning and risk management.

Investigate damaged products, shipping discrepancies, and material quality issues, driving resolution and corrective actions.

Manage return material processes, including Return Material Authorization (RMA) coordination, documentation, tracking, and closure.

Learn and apply product-specific storage, handling, and preservation requirements to maintain material integrity.

Analyze logistics and inventory data to identify trends, risks, and process improvement opportunities.

Collaborate cross-functionally with Procurement, Program Management, Warehousing, Quality, and suppliers to ensure seamless execution.

What We're Looking For

Required Qualifications

Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or a related field, or equivalent practical experience.

3+ years of experience in logistics, inventory control, supply chain operations, materials management, or program coordination.

Strong understanding of inventory management principles, material tracking, and supplier coordination.

Experience managing purchase order follow-up and supplier expediting activities.

Knowledge of Incoterms, international shipping practices, title transfer, freight liability, and cargo insurance concepts.

Experience handling returns, damaged goods investigations, or reverse logistics processes.

Strong analytical, problem-solving, and organizational skills with exceptional attention to detail.

Proficiency with Microsoft Excel and inventory management or ERP/MRP systems.

Excellent written and verbal communication skills, with the ability to coordinate across internal and external stakeholders.

Preferred Qualifications

Experience supporting large-scale construction, technology, manufacturing, infrastructure, or data center programs.

Familiarity with ERP/MRP platforms such as SAP, Oracle, or similar systems.

Knowledge of warehouse operations, storage criteria, preservation requirements, and material handling best practices.

Familiarity with quality management, corrective action processes, and root cause analysis.

APICS, CLTD, CSCP, or a related supply chain certification.

What Will Make You Successful

Exceptional organization, follow-through, and attention to detail.

Ability to manage multiple priorities and deadlines in a fast-paced environment.

Strong ownership and accountability for material status and issue resolution.

Proactive vendor management and a practical approach to problem-solving.

Data-driven decision-making with a continuous improvement mindset.

Ability and willingness to learn product-specific storage, handling, and return requirements.

Collaborative relationship-building across suppliers and internal teams.

Notes:

Hybrid

% of Travel needed: 50-70%

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status