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Program Management Assistant

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Onsite

Program Management Assistant

Eng Teknologi Sdn. Bhd.

Program Management Assistant

1 month ago

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Important information


Contract type:

Permanent

Location:

George Town, Penang, Malaysia

Work mode:

Onsite

Published on:

11 September 2026

What they need


  • Coordinate RFQ (Request for Quotation) and collect data such as PCA from NPI to support quotation preparation.
  • Liaise with customers on order acknowledgments, schedule commitments, and support for First Article (FA) submissions.
  • Track and expedite delivery schedules and ensure timely closure of orders.
  • Manage customer feedback, complaints, inquiries, including RMA (Return Material Authorization) generation and goods return process.
  • Handle sales order entry, monitor order progress, and ensure follow-up until completion.
  • Coordinate engineering change requests and support release of ECNs (Engineering Change Notices).
  • Provide assistance with general customer requirements such as data submissions, surveys, hotel arrangements, sample delivery/returns.
  • Maintain and update master schedule, sales status, and perform budget/sales analysis (weekly or as needed).
  • Follow up on customer Purchase Orders (PO), forecasts, and coordinate product ordering status.
  • Monitor customer payment collections and follow up on overdue payments.
  • Generate reports for operations meetings and assist in preparing presentations for budget meetings, operation reviews, and customer visits.
  • Perform other related duties as assigned by the superior from time to time

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