Program Manager, ATS Programs, Relay Load Board (RLB)

Description Amazon’s Program Manager plays a central role in our global business. They keep our complex, international supply chains working seamlessly and efficiently. As a Program Manager, you will work closely with multiple stakeholders across Amazon, from Operational teams who are fulfilling customer orders to Program teams and everything in between. You’ll help us optimise our programs to make our customer experience even better and our business more energy and cost efficient.

Key job responsibilities

• Define Program and operating models for business
• Analyse and interpret data to improve efficiency across programs and multiple operations
• Partner with teams to advise on and manage operational challenges
• Support the planning and organisation of complex projects
• Create short- and long-term innovative solutions using data and research to address wider challenges in your organisation.
• Enhance operational performance and influence change needed from Stakeholder teams.
• Act as a Subject Matter Expert, supporting teams and contribuiting to reliable and trustful partnership with internal Stakeholders.
• Analysing complex data to explain KPIs performance and identify opportunities to achieve higher targets.
• Communicate findings and proposals in a clear and compelling way verbally and in written.

A day in the life

Being a Program Managers for Amazon involves lots of problem solving. You’ll work with a number of teams to navigate challenges as and when situations impact our network. You’ll spend time resolving temporary issues and looking at the bigger picture to drive Amazon towards achieving new objectives.

As a Program Managers, you’ll need to help with both on-the-ground tasks and more tactical work. No two days will be the same. You could spend one day helping to define our Programs and operating models and the next assisting with a site’s resource plan for a busy period. Having so much variety in your role means you’ll be able to learn something new every day.

Basic Qualifications

• Master's degree, or Associate's degree or above
• Experience in complex problem solving, and working in a tight schedule environment
• Experience implementing process improvements
• Experience experience using data and metrics to measure impact and determine improvements
• Experience working cross-functionally with tech and non-tech teams, including operations
• Knowledge of SQL and Excel at a moderate or advanced level

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Amazon UK Services Ltd.

Job ID: A10488112