Program Manager Childcare

Description:

POSITION SUMMARY:

The Program Manager for Tarrant County Kids is responsible for program development and implementation, staff supervision, and administrative duties for the childcare program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Program Administration

• Manage the daily operations of up to 9 TCK sites with varied enrollment volume and geographical locations during the school year
• Manage 1-2 summer camp sites to ensure quality experiences for children and families
• Coordinate the scheduling of staff at assigned campuses, ensuring coverage as required by licensing guidelines
• Conduct site visits to ensure programs maintain agency expectations
• Monitor inventory of program supplies, ensuring each site has needed materials
• Generate reports as needed for TCK Director and the senior leadership team
• Review and respond to reports on children’s behaviors and incidents/illness
• Communicate with State licensing personnel and parents as needed
• Collaborate with the Business Services Manager on childcare enrollments for each assigned site
• Coordinate and foster relationships with school and district administration
• Responsible for licensing compliance, child weekly attendance reporting system and ensure Child Care Assistance is updated with absences and report issues to CCMS.
• Fill in as site supervisor or instructor as needed
• Create and implement trainings for site supervisors and instructors
• Participate in community events as requested to increase student enrollment and increase visibility of the agency and department

Supervision

• Supervise, motivate, and develop a team of site supervisors and site instructors
• Lead by example, demonstrating resourcefulness, professionalism, emotional intelligence, and discretion in difficult situations
• Ensure volunteers are effectively utilized in program delivery, provided training, and recognized for their efforts

Related Agency Activities

• Regularly assess personal performance and set professional goals.
• Attend staff meetings, town halls, and trainings; collaborate with staff to meet goals
• Participate in all required reporting and deadlines at the organizational level, including but not limited to those related to expense management, mileage, and grant requirements
• Share the duties of answering phones and greeting guests when other office staff are unavailable

Requirements:

MINIMUM QUALIFICATIONS:

• High School Diploma or equivalent.
• 1 year of experience in multi-site management or management of a large afterschool site (75 or more youth).
• 2 years of experience in administrative duties, preferably in an education or business setting.
• 2 years of direct experience managing teams, including responsibilities such as performance evaluations, staff development, and conflict resolution
• Ability to work some evenings and weekends.
• Ability to provide professional references and clear extensive background checks.
• Possess reliable transportation, a valid Texas driver’s license, and a clear driving record
• Ability to build rapport within the local community including school administration.
• Proficiency in Microsoft Office and other relevant technology (Google Docs, CANVA, and Adobe)
• Strong emotional intelligence with a passion for working with diverse groups
• Communicate effectively, both orally and in writing, with program participants, parents/guardians, and professionals

PREFERRED QUALIFICATIONS:

• Program Director certification through Child Care Licensing
• Bilingual in Spanish a plus.