Program Manager

Responsibilities

• Assist in coordinating multiple projects and workstreams within assigned programs.
• Support roadmap planning, milestone tracking, and project scheduling.
• Prepare program status reports, dashboards, meeting minutes, and PMO documentation.
• Monitor project risks, issues, dependencies, and action items, escalating when necessary.
• Coordinate communication between project teams, stakeholders, and business units.
• Support stakeholder meetings, governance activities, and program reviews.
• Maintain project documentation, RAID logs, and knowledge repositories.
• Assist with benefits tracking and program performance reporting.
• Ensure projects follow established governance, Agile practices, and organizational standards.
• Support documentation, testing coordination, bug tracking, and simple project-related tasks as assigned.

Required Qualifications

• Bachelor's degree in Information Technology, Business Administration, Project Management, Computer Science, or a related field.
• 0–2 years of experience in Project Coordination, PMO, Agile delivery, or Program Support.
• Basic understanding of project and program management principles.
• Strong organizational, communication, and time management skills.
• Ability to manage multiple tasks while working under supervision.

Preferred Certifications

• Scrum Foundations
• AWS Cloud Practitioner
• Microsoft Azure Fundamentals (AZ-900)
• CAPM (Certified Associate in Project Management) (preferred)

Technical Skills

• Agile & Scrum Fundamentals
• Jira, Azure DevOps, or ClickUp
• Microsoft Project (Basic)
• Microsoft 365 & Excel
• Confluence & Documentation
• PMO Reporting
• Risk & Issue Tracking
• SDLC Fundamentals