Program Manager

Program Managers at Thoughtworks drive successful delivery across complex client engagements by bringing strong execution leadership, stakeholder alignment, and operational excellence. They lead the end-to-end delivery of outcome-based and fixed-fee programs, ensuring teams stay focused on business value, timelines, scope, and financial governance.

Key Responsibilities

• Expert Delivery Leadership: Serve as seasoned delivery leaders, primarily focused on the successful execution of outcome-based and fixed-fee engagements.
• Stakeholder Management: Excel at managing stakeholders, interfacing with TW global and client teams to clearly articulate business value.
• Multi-Workstream Management: Manage delivery of multiple parallel workstreams across different client accounts.
• Operational Management: Interface with the Business Ops team for client financial tracking.

Financial & Risk Governance

• Manage scope diligently within the client budget, given it is an outcome-based / fixed-fee model.
• Ensure milestone-based reporting for timely revenue recognition.
• Implement rigorous change management to maintain the sold CGM intact.
• Maintain tight RAIDD (Risks, Assumptions, Issues, Dependencies & Decisions) management.

Workstream Onboarding and Offboarding

• Set up delivery workstreams, including resourcing, in close collaboration with delivery leaders in other regions.
• Drive workstream inception/discovery.
• Align on the final delivery plan.
• During closure of workstreams, capture actuals vs planned for staffing, financials, and feedback to internal systems for continuous improvement on accuracy.

Capability Building

Drive specialized skill training necessary for the workstream.

Technical Acumen

Possess a foundational understanding of AI platform/accelerator-based execution, or demonstrate the ability to ramp up quickly on new technologies.

Other Things to Know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks; however, how you want to develop your career is entirely up to you. We balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs, and teammates who want to help you grow. We see value in

helping each other be our best, and that extends to empowering our employees in their career journeys.