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Program Manager

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Onsite

Program Manager

Tngone Software Labs

Program Manager

Skills

Data AnalysisAIChange ManagementProcess Improvement

2 months ago

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Important information


Contract type:

Permanent

Location:

Thiruvananthapuram, Kerala, India

Work mode:

Onsite

Published on:

3 September 2026

What they need


Green/Black Belt Program Manager

Experience: 10+ Years

Work Arrangement: Work From Office (WFO)

Key Responsibilities:

  • Lead end-to-end Lean Six Sigma / Process Excellence initiatives using DMAIC/DMADV methodologies.
  • Drive data-driven root cause analysis, statistical analysis, and structured problem-solving.
  • Identify opportunities for process improvement, automation, digitization, analytics, and AI enablement.
  • Partner with Product, Engineering, Finance, Operations, and Business teams to implement solutions.
  • Establish governance through project tollgates, stakeholder reviews, benefits tracking, and control plans.
  • Deliver measurable improvements in cost, productivity, cycle time, quality, SLA adherence, defects, and rework.
  • Mentor Green Belts, process analysts, and promote a culture of continuous improvement.

Mandatory Skills & Qualifications:

  • Lean Six Sigma Green/Black Belt certification ASQ, IASSC, or equivalent.
  • Strong expertise in DMAIC/DMADV, VOCCTQ, SIPOC, VSM, FMEA, Control Plans, and Process Capability.
  • Proven track record of delivering quantified business outcomes and cost savings.
  • Strong analytics, statistical methods, and root cause analysis skills.
  • Excellent communication, facilitation, stakeholder management, and influencing skills.
  • 5+ years of relevant experience in Process Excellence / Operational Excellence / Continuous Improvement, preferably in Finance & Operations.

Ideal Candidate:

  • Strategic, data-driven, and business-focused thinker.
  • Strong change management and influencing capabilities.
  • Ability to convert ambiguous business problems into structured improvement roadmaps.
  • Experience connecting process transformation with technology, automation, and AI opportunities.

Key Success Measures:

  • Build and deliver a prioritized pipeline of high-value improvement projects.
  • Achieve sustainable improvements in efficiency, quality, cost, productivity, and cycle time.
  • Drive automation and AI-led process optimization.
  • Deliver measurable ROI and business impact through process excellence.

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