Program Manager

Who you are

• Experience & Education: 5+ years in HR, People Operations, or Employee Program Management, with 2+ years directly involved in engagement, performance management, employee experience, or talent development programs. Bachelor’s degree required
• HRBP & Leadership Collaboration: Proven ability to partner effectively with HRBPs and other People Team leaders as well as coordinating across company leadership to execute programs
• Performance & Goal Systems: Direct experience coordinating performance management processes, calibration sessions, or goal-setting frameworks (e.g., Lattice, Culture Amp, Betterworks)
• End-to-End Ownership: Proven track record of taking program concepts from initial design to full rollout, including change management and communications
• Analytical & Empathetic: Skilled at identifying human trends behind raw survey data and converting friction points into practical solutions
• Strong Communication & Facilitation Skills: Comfortable leading manager workshops, and writing clear internal communications
• Inclusion Mindset: Experience embedding diversity, equity, and inclusion principles into program design and supporting ERGs

What the job involves

• As our Program Manager, People Programs, you will design, launch, and scale programs that strengthen our workplace culture, foster growth, and drive retention
• You will drive the day to day operations of core People programs—focusing on onboarding, performance management, engagement, and talent development
• Partnering closely with HR Business Partners (HRBPs) and business leaders, you will help translate organizational needs into structured programs that support employees across their entire employee lifecycle
• Drive Employee Feedback & Action: Manage employee listening strategies (engagement surveys, pulse checks, exit insights). Translate complex survey data into actionable strategies for executive leadership and people managers
• Optimize Onboarding & Hybrid Connection: Refine onboarding workflows and resources to ensure new hybrid and remote hires are supported, informed, and connected from day one
• Enable Performance & Growth: Develop and maintain company-wide performance system. Partner with HRBPs to facilitate seamless performance cycles (OKRs, quarterly performance reviews, calibrations). Create lightweight toolkits to help managers give actionable feedback
• Scale Manager & Team Enablement: Identify core capabilities gaps alongside HRBPs to design and deliver practical manager workshops, learning tracks, and career pathing resources
• Measure Program Effectiveness: Establish clear program success metrics (participation, eNPS, retention, cycle completion)

Benefits

• Take-what-you-need (paid) vacation for salaried employees
• 20 days of PTO and 7 paid holidays/year for hourly employees
• Stock options
• 401K retirement savings plan with generous matching
• Comprehensive health, dental and vision insurance plans, with options specific to your own health coverage needs
• Prosper Fit - A monthly stipend to use for gym memberships, personal training sessions, yoga and exercise classes, or club sports/fitness fees
• Pre-tax commuter/parking assistance
• Snacks and beverage selections in our kitchen
• Monthly meet-and-greet happy hours
• Perkspot discount programs
• One Medical
• SF Location - Rooftop deck with ping-pong and foosball table