Program Manager

Who you are

• We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement
• 7+ years of program management, business operations, or management consulting experience, preferably in a GTM/Sales Operations organization
• Demonstrated organizational, project management and execution skills with ability to own cross-functional projects
• An ability to drive sales territory planning and align strategies across all segments to ensure seamless execution
• Strong track record as a strategic, analytical problem solver and skilled operator with the demonstrated ability to successfully deploy new initiatives end to end
• A high degree of comfort working quickly in a high growth and fast-paced environment
• An ability to seamlessly transition from the high level to very detailed, and a willingness to “roll up your sleeves”
• A detail-oriented and analytical individual with business acumen, and the ability to influence and communicate within all levels of the organization
• Knowledge of Customer Relationship Manager (CRM) systems
• Data Analytics (Google Sheets/Excel data manipulation, SQL)

What the job involves

• Stripe’s GTM Planning team partners with Sales Leadership, Finance, Product, and Legal to drive operational excellence to support our GTM strategy
• We bring expertise, rigorous thinking, and a user-first approach to problem solving
• We transform, improve and support global Stripe business processes to drive critical initiatives and other cross-functional business priorities for the sales planning cycle
• Project Management:
• Lead and manage day-to-day operations of large-scale transformational projects
• Develop detailed project plans, set milestones, and ensure program integrity
• Standardize reporting and systems requirements
• Identify needs and create solutions:
• Design solutions for process improvements and tool development, focusing on long-term sustainability and scalability of planning
• Analyze and evaluate emerging challenges and opportunities, focusing on long term repeatable processes
• Stakeholder management:
• Coordinate with key stakeholders and leadership to align complex programs and secure buy-in, while balancing prioritization
• Partner cross-functionally across all departments (Finance, Legal, Systems, etc.) to influence and execute
• Be accountable for building and driving large-scale transformational initiatives end to end
• Create strong business cases and drive influence to gain cross-functional support and resources needed to accomplish your goals; use data to influence decisions
• Proactively identify, assess, and mitigate risks that could impact the successful delivery of programs
• Create roadmaps, project plans, change management plans, tasks and reporting methodologies to track progress
• Execute through cross-functional teams
• Manage change management activities across stakeholder engagement, including messaging/communication planning, support and enablement
• Influence and adopt the use of tooling, including AI-based levers, to make the planning processes more efficient

Benefits

• Gym membership
• Food provided in the office
• Unlimited paid time off policy
• Work from home opportunities
• Comprehensive mental, physical and medical health plans
• Fertility benefits and parental leave