Program Manager

About This Opportunity

We encourage applications from candidates with diverse backgrounds and experiences. If you're passionate about our mission and have relevant skills, we want to hear from you.

Ariva seeks a high-energy Program Manager to join our leadership and community wealth-building team. You'll supervise a team of financial counselors and lead projects that offer free comprehensive financial counseling and education to New Yorkers in the Bronx and other underserved communities.

About Ariva

MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City.

VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives.

We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs can be found at www.ariva.org

Position Description

Ariva seeks a high-energy Program Manager to join our leadership and community wealth-building team. The Program Manager will lead a variety of dynamic projects that provide free, comprehensive financial counseling and education to New Yorkers in the Bronx and other underserved communities. This role offers the opportunity to make a meaningful impact by helping New Yorkers strengthen their financial stability.

The Program Manager will serve as liaison with community partners and community leaders in the Bronx and with immigrant communities. The Program Manager will supervise a team of financial counselors who help low- and moderate-income New Yorkers build greater economic security.

This is a full-time, in-person role, with an average schedule of approximately 45 hours per week. The position requires some evening and weekend availability to support community-based programs and events.

Responsibilities

The Program Manager has lead responsibility for all aspects of Ariva’s program services in the assigned projects. The Program Manager’s responsibilities include, but are not limited to:

Program Leadership

• Manage and supervise assigned financial counseling projects.
• Design and implement new and existing programs, including workshop and curriculum development.
• Monitor performance to ensure projects are on target with project goals, aligned with Ariva’s mission and strategy, and compliant with funder, regulatory, and internal requirements.

Community Outreach & Partnership Development

• Conduct outreach and engagement to identify and recruit program participants.
• Build and maintain partnerships with residents, community-based organizations, financial institutions, and city agencies.
• Serve as liaison with funders, host sites, and other external partners.
• Promote program integration with Ariva’s free tax preparation program.

Team Management & Operations

• Recruit, train, and supervise program staff.
• Participate in budget development, monitoring, and reporting.
• Oversee contract management and generate internal and external reports.
• Ensure all projects meet funder, regulatory, and internal requirements.

Core Competencies

· Must have a bachelor’s degree.

• Minimum three years of experience in financial counseling, community development, or related work through counseling, teaching/training, or program operations.
• At least one year of experience in supervision, project management, team coordination, or program leadership roles.
• Strong project management skills; ability to manage multiple projects with varying goals, requirements, and timelines.
• Strong networking and outreach skills, with the ability to engage community members, recruit participants, and conduct outreach/canvassing activities.
• Proven ability to build and maintain lasting partnerships with community organizations, financial institutions, and stakeholders.
• Excellent written and verbal communication skills, including public speaking, presentations, and training facilitation.
• Very well-organized, detail-oriented, and adaptable.
• Computer-literate; comfortable with data management, entry, and reporting.
• Flexible, patient, with a sense of humor and a strong work ethic.
• Fluency in Spanish and English required to serve community members in their preferred language.
• A demonstrated commitment to and experience working with low-income people and in low-income communities.

In addition to the above competencies, any of the additional skills and experience listed below are highly desirable:

• Contract management experience.
• Experience in financial counseling, adult education, or employer education, and familiarity with consumer banking products.
• Experience with community canvassing, outreach, or client acquisition activities.
• Familiarity with Salesforce or other data management systems.
• Certification in financial counseling (CUNY Consumer and Personal Finance or equivalent).

Compensation & Benefits

• Salary: $66,300 - $75,000 annually, commensurate with experience
• Subsidized health and dental insurance
• Generous paid time off
• 401K retirement plan
• Additional employee benefits

Interested applicants should email their resume and cover letter to Melissa Toonkel at [email protected]. This posting will be open until filled.

Ariva Inc. is an Equal Opportunity Employer

Pay: $66,300.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person