Program Manager

Position Title: Program Manager

Employment Type: Full-Time, Exempt

Reports To: Executive Director

About Austin Clubhouse

Austin Clubhouse is a nonprofit organization dedicated to supporting adults with mental health conditions through a community-based, evidence-supported model of recovery. Accredited by Clubhouse International, we follow the International Standards for Clubhouse Programs, offering a non-clinical, strength-based environment where members work side by side with staff to build connection, engage in meaningful work, and access opportunities for employment, education, wellness, and housing.

Position Summary

The Program Manager plays a key leadership role in ensuring the daily operations of Austin Clubhouse run smoothly and in alignment with our mission. This position supervises program staff, supports unit development, and ensures fidelity to Clubhouse International Standards. The Program Manager works closely with the Executive Director to implement strategic goals and foster a culture of inclusion, dignity, and recovery.

Key Responsibilities

• Lead and manage daily Clubhouse operations in collaboration with members and staff.
• Provide direct supervision, coaching, and performance evaluations for program staff.
• Coordinate the work-ordered day structure, including staff schedules and unit responsibilities.
• Promote a welcoming, respectful, and inclusive environment for all members, staff, interns, and visitors.
• Represent the Clubhouse professionally within the community and with external partners.
• Partner with the Executive Director to set and achieve program goals aligned with the strategic plan.
• Support Transitional Employment by cultivating job partnerships, providing job coaching, and covering placements when necessary.
• Oversee implementation of local and state grant contracts, including member enrollment, documentation, and tracking of monthly and quarterly performance outcomes.
• Ensure timely, accurate collection and submission of data required for grant reporting, including contract-specific goals and member service metrics.
• Maintain effective communication across all levels of Clubhouse operations.
• Oversee community outreach activities, including home visits, employer development, and social outings.
• Participate in Clubhouse events, including evening, weekend, and holiday activities as needed.
• Provide leadership to interns and volunteers and help onboard new team members.
• Perform additional duties as assigned by the Executive Director.

Qualifications

• Minimum of 3–5 years of experience leading high-performing teams; experience managing community-based programs is strongly preferred
• Master’s degree in social work, psychology, public health, or a related field preferred; equivalent relevant experience will also be considered.
• Experience with data tracking, performance metrics, and program documentation required by city and state grant contracts.
• Strong leadership and organizational skills with the ability to manage daily operations in a dynamic, collaborative environment.
• Excellent interpersonal and communication skills with a collaborative and inclusive approach.
• Commitment to the mission and values of the Clubhouse model, including working side by side with members as partners in recovery.
• Ability to build relationships with community partners and represent the organization externally.
• Comfortable with flexible scheduling, including some evenings, weekends, and holidays.

Compensation & Benefits

• Salary: $62,000 – $72,000 annually, commensurate with experience
• Health Benefits: Medical, dental, and vision insurance
• Fully Covered Premiums: Life insurance, AD&D, and short-term disability (100% paid by Austin Clubhouse)
• Paid Time Off: Generous vacation and holiday pay

Diversity, Equity, and Inclusion

Austin Clubhouse is an equal opportunity organization that seeks to advance diversity, equity, and inclusion in all organizational activities. In accordance with anti-discrimination law, Austin Clubhouse prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. We further abide by the City of Austin’s Second Chance employment ordinance to help ensure fair employment opportunities for job applicants who have been involved with the criminal justice system.

To Apply

Email your resume and cover letter to [email protected]. Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis.

No phone calls please.

Job Type: Full-time

Pay: $62,000.00 - $72,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person