Program Manager

The Program Manager will work closely with the executive leadership team to run the Onebridge Center on a day-to-day basis and make sure that individuals get high-quality, person-centered services.

The program manager is in charge of all activities as they relate to vocational rehabilitation and adult day services under DODD and school districts. In addition, tooverseeing and managing instructors.

Essential duties and responsibilities include, but are not limited to, the following:

• Maintains, oversees, coordinates, evaluates, and improves the current operations related to the programs and activities that are currently in place.
• In cooperation with the team, assume responsibility for staffing plans, recruiting and hiring, supervision, productivity and documentation requirements, staff evaluations, and discipline.
• Supervise staff and instructors in both programs and offer exceptional support.
• Provide leadership in developing, planning, and implementing person centered, outcome driven program services and supports that are consistent with those identified in the individual service plan.
• Participate in community outings with other staff.
• Direct and support the development and implementation of activities provided in both programs and in the community.
• Coordinate the assessment and enrollment of new program participants. Ensure all initial documentation for enrollment is completed and obtained according to policies and procedures and assign them to appropriate staff.
• Participates and assists with incident reporting.
• Conduct and ensure the documentation of safety drills.
• With the assistance of clients and staff, create monthly activities for community integration.
• Monitors program improvement initiatives generated by upper management.
• When speaking with other team members and other organizations, take the initiative and be a positive leader for the Onebridge Center.
• Identify program training needs and ensure appropriate staff participation.
• Through programs, policies, training, and development, ensure that the welfare and rights of each individual are upheld.
• Assist with recruiting and marketing for new clients.
• Conduct tours for potential clients in cooperation with the Lead Instructor.
• Manage the intake process for all new participants.
• Act as a backup for staff when necessary.
• Conduct quarterly audits of the client’s online folders and ensure that the staff correctly completes documentation for the services provided and completes monthly reports.
• Assist with the process of hiring new staff, including recruitment and interviews. Conduct orientation and training for new employees.
• As appropriate, offer clients direct care and crisis intervention services.
• Attend staff meetings, team meetings, training sessions, and other meetings as needed to maintain the continuity of services.
• Follow the CEO's instructions regarding all documentation, and when necessary, hold productive staff meetings.
• Follow all agency policies and procedures. Ensure that all staff and program processes are consistent with DODD, agency, and school rules, regulations, and timelines. Ensure that all staff are abiding by all agency rules, following procedures and policies, and completing their duties as required.
• Hold group sessions with clients on job and life skills training as needed.
• Other duties as assigned.

You are the exception we are looking for if:

• You have an energetic, compassionate, and caring demeanor.
• Have great analytical and critical thinking skills.
• Have the ability to prioritize workloads.
• Have the ability to create and maintain a financial budget when applicable.
• Possess the ability to build rapport with clients.
• You find it easy to empathize with others.
• You enjoy helping people and meeting their needs in creative ways.
• You are a positive, highly-motivated self-starter and a quick learner.
• You have a “figure it out” attitude about any new project or task you haven’t done before.
• You have high standards for work.
• Have a willingness to learn and grow.

Other Requirements:

• Meet all of the minimum requirements set forth by DODD
• Have at least an associate degree from an accredited college/university and experience working directly with individuals with intellectual disabilities, -OR- 2 years of equivalent work experience.
• Have at least 1 year of supervisory and management experience in Human Service field (preferred)
• Must have at least 2 years of experience working with IDD clients.
• Must be able to communicate effectively with others, have good organizational skills, be reliable and professional, and have good computer skills
• Less than 4 points on your current driving record.
• Must be able to pass a pre-employment background check
• Must have good verbal and written communication skills.
• Have the ability to supervise and motivate others.

What Onebridge Support Services can offer you:

• Paid training online and offline.
• Employee referral bonus program
• PTO
• Paid Holidays
• Voluntary benefits which includes vision, dental, disability and life insurance, critical illness insurance, accident insurance, hospital insurance).
• Leadership training to help you become your best
• Other generous benefits and perks!

ABOUT US:

Onebridge Support Services is a company that provides support and innovative day and vocational rehabilitation services to people with intellectual and developmental disabilities. We have over 15 years of experience in the human service industry. We pair caring services and web-based training and technology to help people reach what’s POSSIBLE.

Want to learn more? Please contact us at (330) 267-7556 or fill out an application here for further consideration: http://onebridgecare.com/careers/job-application/

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Work Location: In person