Program Manager

The mission of the New Jersey Chapter, American Academy of Pediatrics (NJAAP) is the attainment of optimal health, safety, and well-being of New Jersey’s children (infants, children, adolescents, young adults). In support of this mission, the Chapter also provides a wide range of programs and continuing education opportunities designed to equip pediatric professionals with the knowledge and tools needed to deliver exceptional care. Our educational and quality improvement programs for pediatric providers aim to prevent illness, abuse, and neglect, and promote wellness and care management for children.

Job Summary

The Program Manager is a member of the NJAAP team and assigned to one or more grant-funded initiatives. Working under the direction of chapter and program leadership, this role supports program planning, educational activities, data reporting, practice teams, communications and marketing, resource development, website maintenance, learning management system activities, and grant-related documentation to ensure program goals and deliverables are met.

The Program Manager works collaboratively with program and chapter staff, practice teams, quality improvement coaches, consultants, partners, and participating healthcare professionals to support implementation of educational programming and related efforts. The Program Manager exercises independent judgement and discretion. This is an exempt position.

RESPONSIBILITIES

Organization & Team Engagement

• Participate in NJAAP team meetings and agency functions as a member of the NJAAP team.
• Collaborate with program leadership, program staff, consultants, and external partners to support program goals, timelines, and deliverables.
• Represent NJAAP professionally with healthcare professionals, partners, committees, and stakeholders, as assigned.
• Maintain thorough documentation of program activities, communications, evaluations, and deliverables.

Program Implementation

• Provide day-to-day support to participating practice sites, including coordination with practice team members, clinicians, consultants, and program leadership.
• Work collaboratively with senior program staff to help ensure participating providers submit required data and meet program requirements.
• Support communication with participating practices, clinicians, partners, and consultants.
• Assist with tracking program participation, deliverables, and implementation milestones.
• Research, compile, and organize resources to support technical assistance, educational activities, and program implementation.
• Support quality improvement coaching and technical assistance activities by scheduling meetings, preparing materials, tracking follow-up items, and documenting practice progress.

Education & Training

• Manage planning and coordination of educational training series in collaboration with program staff and leadership.
• Coordinate training logistics, schedules, speaker communication, participant communication, and related materials.
• Support continuing education application preparation, evaluation development, attendance tracking, and related documentation.
• Provide logistical and technical support for education sessions.
• Support implementation of educational modules through NJAAP’s learning management system.
• Edit, upload, organize, and share educational session recordings and related resources, as assigned.
• Process and support issuance of educational credits and related documentation, as applicable.

Communications & Resource Development

• Maintain program content on the NJAAP website and ensure resources are current, accurate, and accessible.
• Develop and distribute program communications, educational materials, newsletters, and outreach content.
• Coordinate dissemination of recordings and educational resources.

Data, Evaluation & Reporting

• Generate reports using program databases, spreadsheets, and evaluation systems.
• Manage evaluation data and support outcome measurement activities.
• Co-lead drafting of monthly, quarterly, and other program reports in collaboration with senior program staff.
• Reconcile program records on a routine basis to support funder, grant, and internal reporting requirements.
• Maintain organized records to support grant compliance, sustainability planning, internal program monitoring, and other activities as assigned.

External Engagement

• Represent NJAAP on assigned committees, workgroups, or partner meetings related to pediatric care and program priorities.
• Support follow-up tasks related to committee participation, partner engagement, and external communications.
• Maintain professional relationships with partners, consultants, healthcare professionals, and other stakeholders.

Other Duties

• Perform other duties as assigned to support program and organizational priorities.

KNOWLEDGE, SKILLS & ABILITIES

• Demonstration of professional interpersonal and communication skills.
• Ability to effectively communicate in writing and verbally with staff, pediatric professionals, partners, vendors, consultants, and stakeholders.
• Knowledge of program coordination, meeting logistics, training support, documentation, and reporting.
• Ability to manage educational activities, webinars, learning sessions, and related technologies.
• Knowledge of database maintenance, evaluation tools, and data tracking systems.
• Ability to generate and organize program reports, evaluation summaries, and tracking documents.
• Ability to represent NJAAP effectively in communications, educational activities, and partner settings.
• Strong attention to detail and ability to manage multiple projects, timelines, and deliverables.
• Ability to establish priorities, work independently, meet deadlines, and proceed with objectives autonomously.
• Ability to work as a contributing member of program and organizational teams.
• Willingness to stretch beyond core job responsibilities when needed, including taking on higher-level, cross-functional, or time-sensitive tasks to support program goals, grant deliverables, and organizational priorities.
• Ability to coordinate schedules and set up meetings using platforms such as Microsoft Outlook, Microsoft Teams, Zoom, and Doodle.
• Willingness to work flexible hours on occasion based on agency or program priorities.
• Ability to lift approximately 20 lbs.
• Ability to drive to venue locations statewide for meetings and/or events with own transportation.
• Willingness to learn new skills needed to meet program and Chapter requirements

COMPUTER COMPETENCY

• Microsoft Office (Word, Excel, PowerPoint)
• Zoom technology for external meetings and webinars
• Email applications (i.e., Microsoft Outlook, Constant Contact)
• Microsoft 365 (i.e., Teams, Outlook Calendar, SharePoint, Forms)
• WordPress for website updates

EXPERIENCE

Bachelor's degree required. Experience working in healthcare, nonprofit, public health, education, or grant-funded programs preferred.

Pay: $57,000.00 - $67,000.00 per year

Work Location: Hybrid remote in Plainsboro, NJ 08536