Program Manager

Position Summary The Program Manager for Akeela House is responsible for the day-to-day clinical and operational management of the ASAM 3.5 residential program. This role ensures delivery of structured, high-intensity substance use disorder (SUD) treatment services, including integrated co-occurring mental health services. The position focuses on clinical stabilization, engagement, and maintaining a highly structured treatment environment.

Key Responsibilities Program Operations and Execution

Oversee daily operations of the ASAM 3.5 residential program to ensure structure, consistency, and efficiency.

Ensure program schedules, group services, and daily routines are implemented as designed.

Monitor staff assignments, coverage, and daily program flow.

Identify and address operational issues impacting program delivery.

Clinical and Service Delivery Oversight

Ensure delivery of structured SUD treatment aligned with ASAM 3.5, including co-occurring services.

Ensure minimum 20 clinical hours per week per client.

Monitor engagement, participation, and treatment progress.

Support clinical decision-making and level of care transitions.

Program Fidelity and ASAM Alignment

Ensure adherence to ASAM 3.5 requirements and structured programming.

Monitor clinical hours, group delivery, and treatment expectations.

Ensure consistency in services and treatment planning.

Address deviations and implement corrective actions.

Admissions, Referrals, and Program Flow

Support admissions and intake scheduling with Intake Coordinator.

Ensure timely admissions appropriate for ASAM 3.5.

Facilitate step-down transitions to 3.1.

Identify barriers to engagement and retention.

Staff Supervision and Development

Supervise clinical and administrative staff.

Manage scheduling, coverage, and staff expectations.

Provide coaching and reinforce program standards.

Support onboarding and training.

Quality, Compliance, and Documentation

Ensure documentation meets regulatory and payer requirements.

Monitor treatment plans, services, and compliance.

Address issues and support corrective actions.

Positions Supervised Primary Counselor(s)

Floor Counselor

Clinical Associate(s)

Program Assistant

Essential Skills-Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience:

Bachelors degree in psychology, human services, social work or related field preferred.

Current CDC I, CDC II or CDCS is required.

Minimum 2 Years Residential SUD Treatment Experience Required. Minimum 2 years supervisory experience required.

Knowledge of ASAM 3.5 and structured programming.

Strong leadership, organization, and communication skills.

Ability to support co-occurring services within scope.