Program Manager

Responsible for attaining laboratory or department research, marketing, fiscal and staffing goals to conform to institutional goals.

Responsibilities

• Oversees the department's revenue cycle activities by proactively identifying, diagnosing, troubleshooting and resolving issues or barriers to revenue maximization.
• Identifies research and development areas that should be investigated.
• Establishes and communicates operating procedures, practices and guidelines.
• Collaborates with physicians and management teams on revenue cycle, coding, and coding education to ensure accurate, complete and timely coding and billing activity.
• Establishes, monitors and controls schedules and project budgets.
• Plans, organizes and manages work of research and support staff.
• Assists department leadership with revenue operational functions to ensure revenue flow is aligned with the strategic goals of the department.
• Responsible for negotiation or research contracts.
• Provides financial/business support in the areas of charge capture, denials management, billing and compliance within the department and clinical sites.
• Plans and manages business development and marketing activities for laboratory or department.
• Serves as an internal liaison with other departments that have revenue, coding concerns/questions and work closely with Compliance to ensure departmental compliance with institutional policies, procedures and protocols.
• Develops solutions to complex research problems.
• Performs all other duties as assigned.

Qualifications

• Knowledge of and experience with project/program management, including Department of Defense (DoD) or VA programs, contract management, proposals/grants, and compliance (research, regulatory, federal/DoD).
• Demonstrated ability to work with IRB and other regulatory and agency/department management.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Ability to coordinate the diverse components of a project by quality project planning, execution and change control to achieve required balance of time, cost, quality and results.
• Ability to lead and collaborate in team-oriented and goal focused environment.
• Strong verbal, written and interpersonal communication skills.

Education

Bachelor's Degree degree; experience may be substituted in lieu of degree.

Required Skills Five (5) years of progressively responsible experience is required.